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Roles of Top Management and Customer Orientation in Enhancing The Performance of Customer Relationship Management (CRM) in Hotel Industry
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Roles of Top Management and Customer Orientation in Enhancing The Performance of Customer Relationship Management (CRM) in Hotel Industry (2018)Roles of Top Management and Customer Orie…The impact of E-CRM on customer loyalty in the airline industry: the mediating role of customer experience (2024)The impact of E-CRM on custom…Research methods for business: A skill building approach (1993)Power analysis and determination of sample size for covariance structure modeling. (1996)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)
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  • 2024The impact of E-CRM on customer loyalty in the airline industry: the mediating role of customer experience16 cited

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