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Quality function deployment: more than a design tool

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References

2003The leading edge in QFD: past, present and future505 cited
1994AN AHP FRAMEWORK FOR PRIORITIZING CUSTOMER REQUIREMENTS IN QFD: AN INDUSTRIALIZED HOUSING APPLICATION287 cited
1992Evaluating QFD's Use in US Firms as a Process for Developing Products256 cited
2007Integrating the Kano Model and QFD for Designing New Products249 cited
2001Implementing Six Sigma214 cited
2007Integration of Kano's Model Into QFD for Multiple Product Design207 cited
1998Review of QFD and related deployment techniques200 cited
2001Key factors in the successful application of quality function deployment (QFD)186 cited
2001A conceptual QFD planning model159 cited
2001QFD not just a tool but a way of quality management150 cited
2007Fuzzy linear programming models for new product design using QFD with FMEA141 cited
2000The adoption of continuous improvement and innovation strategies in Australian manufacturing firms140 cited
2001Advanced Quality Function Deployment128 cited
2010Product design and selection using fuzzy QFD and fuzzy MCDM approaches127 cited
1997QFD OPTIMIZER: A NOVICE FRIENDLY QUALITY FUNCTION DEPLOYMENT DECISION SUPPORT SYSTEM FOR OPTIMIZING PRODUCT DESIGNS

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122 cited

2009The application of quality function deployment in service quality management121 cited

Cited by

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2022Mapping the customer centric weather index insurance service design using quality function deployment28 cited
2022Kano and QFD analyses for autonomous electric car: Design for enhancing customer contentment26 cited
2021Network-based – Quality Function Deployment (NB-QFD): The combination of traditional QFD with network science approach and techniques24 cited
2022Design of Cognitive Assistance Systems in Manual Assembly Based on Quality Function Deployment24 cited
2023A quality function deployment framework for service strategy planning19 cited
2020Investigating the importance and cognitive satisfaction attributes of service quality in restaurant business - a case study of TASTy steakhouse in Taiwan19 cited
2020Developing a QFD model for prioritizing the CSFs of ERP based on the enablers of organizational agility17 cited
2023Industrial Design Structure: a straightforward organizational integration of DFSS and QFD in a new industry and market reality13 cited
2019Devising smart strategic framework for assessment of quality in engineering education11 cited
2024An integrated QFD framework for smart city strategy development9 cited
2023Cohousing design guidelines for better social integration in the United Arab Emirates8 cited
2025A study on sensing opportunities for EV technology recombination based on consumer preference mining and multi-layer network construction8 cited
2025User-centric sustainable design in mass-customized housing using Kano model and quality function deployment8 cited