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Secrets of Customer Relationship Management · Study

BookSecrets of Customer Relationship Management

James G. Barnes2000

Book2000

Secrets of Customer Relationship Management

James G. Barnes

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Customer Service Quality and Loyalty Customer churn and segmentation Corporate Governance and Management

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2006Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore 2002Mediating, Interactive, and Non‐linear Effects in Service Quality and Satisfaction with Services Research 2020THE EFFECT OF SERVICE QUALITY, PERCEIVED VALUE AND MEDIATING EFFECT OF BRAND IMAGE ON BRAND TRUST 2018Strategi Customer Relationship Management (CRM) PT Angkasa Pura II (Persero)2019BRAND IMAGE, CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY JARINGAN SUPERMARKET SUPERINDO DI SURABAYA 2015THE EFFECTS OF SERVICE QUALITY, CUSTOMER SATISFACTION, TRUST, AND PERCEIVED VALUE TOWARDS CUSTOMER LOYALTY 2018How Service Quality Influence of Satisfaction and Trust Towards Consumer Loyalty in Starbucks Coffee Indonesia 2021Kualitas Pelayanan, Faktor Emosional dan Persepsi Harga terhadap Loyalitas Konsumen melalui Kepuasan Konsumen

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Year2000

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Published2000-09-28

Languageen

Citations185

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ShelfCustomer Service Quality and Loyalty

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openalex_workW2900886002

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