Design Patterns to Enhance Teens’ Museum Experiences

Vanessa Cesário · Antonio Fernando Coelho · Valentina Nisi

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Museums and Cultural Heritage Interactive and Immersive Displays Innovative Human-Technology Interaction

Abstract

Teenagers are an understudied group within the Interaction Design and Children community. Museums and cultural heritage spaces offer solutions for young children but do not target teenagers in particular. Teens, are a large pool of potential museum audiences. They should be given a “voice” and involved early in the design process to maximize chances of involvement in the museum practices and offers, hence, it is crucial to study their interests and desires to deploy a high quality and enjoyable product. For these reason, we deployed several co-design sessions with a total of 155 teenage participants, in order to understand how would they prefer to engage with museum tours. The authors, based on Madeira island (Portugal), used the Natural History Museum of Funchal as a case study. The participants were asked to ideate a mobile museum experience that they would enjoy. Through qualitative analysis, we gathered insights regarding six main themes that they reported as prompts in order to visit the Natural History Museum of Funchal, such as 1) gaming, 2) interactions, 3) localization, 4) social media, 5) aspects of the museum studied, and 6) photos. These findings are preliminary and still need testing and validation.

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References

2006Using thematic analysis in psychology 2015Teens, Social Media & Technology Overview 2015 2010Identity and the museum visitor experience 2013Participatory Action Research with young people in museums 2017Designing Interactive Technologies for Interpretive Exhibitions: Enabling Teen Participation Through User-Driven Innovation

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