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ANALISIS PENGARUH KUALITAS LAYANAN, HARAPAN KINERJA DAN CITRA PERUSAHAAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (STUDI PADA RUMAH SAKIT ISLAM SULTAN AGUNG SEMARANG)
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ANALISIS PENGARUH KUALITAS LAYANAN, HARAPAN KINERJA DAN CITRA PERUSAHAAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (STUDI PADA RUMAH SAKIT ISLAM SULTAN AGUNG SEMARANG) (2018)ANALISIS PENGARUH KUALITAS LAYANAN, HARAP…Contemporary Research on Management and Business (2022)Contemporary Research on Mana…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using thematic analysis in psychology (2006)
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  • 2022Contemporary Research on Management and Business4 cited

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