Perceived Organizational Support and Workplace Conflict: The Mediating Role of Failure-Related Trust

Gaëtane Caesens · Florence Stinglhamber · Stéphanie Demoulin · Matthias De Wilde · Adrien Mierop

65 citations0/0 files storedFrontiers in Psychology

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Job Satisfaction and Organizational Behavior Employee Performance and Management Conflict Management and Negotiation

Abstract

The aim of the present research was twofold. First, we examined the effects of perceived organizational support (POS) on workplace conflict (i.e., relationship conflict and task conflict). Second, we identified one mechanism explaining these relationships, namely failure-related trust. Using a sample of 263 teachers from Belgium, the results of Study 1 indicated that POS is negatively related to relationship conflict and is also, unexpectedly, negatively related to task conflict. Furthermore, using a sample of 477 Belgian employees, Study 2 replicated these results and further demonstrated that failure-related trust mediates the negative relationship between POS and both types of workplace conflict. Theoretical and practical insights of this research are discussed.

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References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1980Significance tests and goodness of fit in the analysis of covariance structures.1965Exchange and Power in Social Life.1960The Norm of Reciprocity: A Preliminary Statement 1999Psychological Safety and Learning Behavior in Work Teams 2002Perceived organizational support: A review of the literature.1986Perceived organizational support.1995A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict

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