Antecedent of Work Satisfaction, and Implications to Turnover Intention Salesman Dealer Official Automobile

Djatmiko Noviantoro · Anoesyirwan Moeins · Harries Madiistriyatno

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

Turnover intention is a tendency or demand for employees to stop working from their jobs due to their own choices. This study aims to determine the antecedents of job satisfaction and its implications for the turnover of the intention of the authorized salesman of a car dealer. The sample in the study amounted to 224 authorized dealer car salesman in the province of South Sumatra. The research test uses a model of structural equations modeling equations. The result of calculating the direct effect of compensation on turnover intention is greater than the indirect effect mediated by job satisfaction, meaning that job satisfaction variable does not play a role in mediating the influence of compensation to turnover intention. However, the direct influence of the work environment on turnover intention is less than the indirect influence mediated by job satisfaction, meaning that job satisfaction variable plays a role in mediating the influence of work environment on turnover intention.

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