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Passenger-Centric Performance Metrics for the New York City Subway

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References

2002Origin and Destination Estimation in New York City with Automated Fare System Data274 cited
2015Identifying public transport gaps using time-dependent accessibility levels250 cited
2003A Guidebook for Developing a Transit Performance-Measurement System158 cited
2009Use of Entry-Only Automatic Fare Collection Data to Estimate Linked Transit Trips in New York City122 cited
2011Transit Service Reliability60 cited
2010Service Reliability Measurement Using Automated Fare Card Data53 cited
2013Unified estimator for excess journey time under heterogeneous passenger incidence behavior using smartcard data47 cited
2016Time-Expanded Network Model of Train-Level Subway Ridership Flows Using Actual Train Movement Data17 cited
2013Measurement of Subway Service Performance at New York City Transit10 cited
2015A framework for measuring passenger-experienced transit reliability using automated data10 cited
2019Customer Journey Time Metrics for New York City Bus Service using Big Data9 cited

Cited by

2021Using Real-Time Data to Detect Delays and Improve Customer Communications at New York City Transit4 cited
2023Utilizing Social Media Data for Estimating Transit Performance Metrics3 cited

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