Analyzing disposition strategies in reverse supply chains: fuzzy TOPSIS approach

Saurabh Agrawal

38 citations0/0 files storedManagement of Environmental Quality An International Journal

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Sustainable Supply Chain Management Multi-Criteria Decision Making Recycling and Waste Management Techniques

Abstract

Purpose The purpose of this paper is to explore the product disposition strategies in reverse supply chains and to develop a framework to prioritize these strategies for effective reverse supply chain implementation. Design/methodology/approach The disposition strategies, based on the literature review, were selected, and the fuzzy TOPSIS methodology had been applied for the prioritization of these disposition strategies. A case of cell phone manufacturing firm is discussed for the illustration and validation of the methodology. Three respondents from the firm helped in exploring the disposition strategies and data collection of the firm. Findings The results of the study show that dissemble and recycle is the most preferred disposition strategy for the firm. Redistribution of returned products after their refurbishing is second most prioritized disposition strategy. Landfill and incineration of cell phones is the last and least preferred option for the firm. Research limitations/implications The study will provide useful guidance to the firm for disposition decision making of cell phones returned to the firm. It will help academicians and practitioners for evaluating, improving, and benchmarking the disposition strategies for the disposition of returned cell phones. One of the limitations of the study is that it only considers the single case of manufacturing firm. In future, more case studies may be carried out for generalization of the results. Originality/value It is evident from the literature review that there are very few studies on disposition decisions in reverse supply chain. Also, disposition strategies for cell phones are first time being explored and prioritized. Hence, this study can be viewed as an attempt to increase the level of awareness on reverse supply chain issues.

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References

1981Multiple Attribute Decision Making: Methods and Applications 2000Extensions of the TOPSIS for group decision-making under fuzzy environment 1997Quantitative models for reverse logistics: A review 1995Strategic Issues in Product Recovery Management 2001AN EXAMINATION OF REVERSE LOGISTICS PRACTICES 1998REVERSE LOGISTICS: A REVIEW OF THE LITERATURE AND FRAMEWORK FOR FUTURE INVESTIGATION 2004Analysis of interactions among the barriers of reverse logistics 2010Green supply chain initiatives among certified companies in Malaysia and environmental sustainability: Investigating the outcomes

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2022Toward the closed-loop sustainability development model: a reverse logistics multi-criteria decision-making analysis 2020Outsourcing and reverse supply chain performance: a triple bottom line approach 2022A model for managing returns in a circular economy context: A case study from the Indian electronics industry

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