Analyzing the Employee Satisfaction and Demand vs Fulfillment of the Food and Beverage Sector in Bangladesh

Abstract

This topic is based on finding factors that add value to make a decent workplace, bring equality and serve for a human well-being by implementing features that make people's work life happy and prosperous.A huge part of our population works in the processed food industry.There are companies, which produce food, spice, beverage and other edible materials.The factors that play a vital role in the worker's economic growth, satisfaction, needs' fulfillment and work environment have been identified via open & close-ended questionnaires.In our country, a lot of research works are based on garments sector but not enough investigations have been conducted on the food and beverage sector.So in this study, the factors that make the employees more productive are identified and their needs vs fulfillment have been tried to analyze.The factors that help them to be more efficient, have been identified and latest needs are also discussed.In this paper, both qualitative & quantitative methods were used to collect & process data.A set of close-ended questions were asked to the 115 respondents to prepare the graph and percentages based on their opinion.A qualitative side with open-ended was covered to back up the quantitative side with qualitative answers where the respondent's feelings and observations were focused.At the end of the paper, the factors of employee' satisfaction were identified as pay structure, work hour, employer's behavior, easy access & goodwill of the company.Inside these factors, a set of questions were asked and it was found that employees are happy but not extremely happy and the number of demands they have made over the years were mostly get satisfied except few.From the qualitative side, the fascinating factors were found where employees requested to have hygiene, refreshment, recreational facilities.

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