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Assessing needs in educational and social programs
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Assessing needs in educational and social programs (1985)Assessing needs in educational and social…Understanding Quality in Training and Education Services (2008)Understanding Quality in Trai…Needs Assessment and Problem Solving: A Critical Appraisal of A Critical Reappraisal (2008)Needs Assessment and Problem …Identifying Expectations for Service Quality in Training and Education Through Process Needs Assessment (2008)Identifying Expectations for …Proactive and reactive planners: An even closer look at needs assessment and needs analysis (1990)Proactive and reactive planne…Beleidsonderzoek in het spanningsveld tussen kennisvergaring en kennistoepassing: ontwerpen van toegepast onderzoek (1989)Beleidsonderzoek in het spann…Innovation and Entrepreneurship (1985)Innovation and entrepreneurship (1986)Training needs assessment (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Delivering Quality Service (1990)A Catastrophe Model for Developing Service Satisfaction Strategies (1992)The critical incident technique. (1954)Naturalistic inquiry (1985)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)THE STRUCTURE OF SCIENTIFIC REVOLUTIONS (1963)On the psychology of prediction. (1973)Principles of Instructional Design (1974)Qualitative and Quantitative Methods in Evaluation Research (1981)Multiattribute Evaluation (1982)Multicriteria evaluation for urban and regional planning (1982)
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  • 1990Proactive and reactive planners: An even closer look at needs assessment and needs analysis3 cited
  • 2008Understanding Quality in Training and Education Services3 cited
  • 2008Identifying Expectations for Service Quality in Training and Education Through Process Needs Assessment3 cited
  • 2008Needs Assessment and Problem Solving: A Critical Appraisal of A Critical Reappraisal2 cited
  • 1989Beleidsonderzoek in het spanningsveld tussen kennisvergaring en kennistoepassing: ontwerpen van toegepast onderzoek1 cited

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