Article2019

Cross‐Functional Integration: Concept Clarification and Scale Development

Daniel A. Pellathy · Diane A. Mollenkopf · Theodore P. Stank · Chad W. Autry

45 citations0/0 files storedJournal of Business Logistics

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Quality and Supply Management Supply Chain and Inventory Management Outsourcing and Supply Chain Management

Abstract

The centrality of cross‐functional integration (CFI) to supply chain theory and practice has long been recognized. Yet researchers continue to struggle with consistently defining or measuring the CFI construct, thus limiting the utility of CFI research. This research develops (1) a comprehensive definition of CFI that synthesizes previous supply chain research and (2) a valid set of scale items that measure the conceptual domain outlined by this definition. The goal is to build a common foundation for extending knowledge on CFI's antecedents and consequences, and ultimately to improve scholars’ ability to guide a broader practitioner community still struggling to achieve integration in their organizations.

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