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Os efeitos da coprodução nos resultados da conciliação judicial: a percepção da sociedade sobre um serviço inovador
16 references·0 citing·43 second hop
Os efeitos da coprodução nos resultados da conciliação judicial: a percepção da sociedade sobre um serviço inovador (2019)Os efeitos da coprodução nos resultados d…New Public Governance, the Third Sector, and Co-Production (2013)New Public Governance, the Th…Handbook of Innovation in Public Services (2013)Handbook of Innovation in Pub…Customer participation and value creation: a systematic review and research implications (2013)Customer participation and va…Co-production: The State of the Art in Research and the Future Agenda (2012)Co-production: The State of t…Public Value: Theory and Practice (2011)Public Value: Theory and Prac…Consumer Participation in Coproduction: “I Made it Myself” Effects on Consumers’ Sensory Perceptions and Evaluations of Outcome and Input Product (2011)Consumer Participation in Cop…Co-production and its effects on service innovation (2011)Co-production and its effects…Realising the Potential of Co-production: Negotiating Improvements in Public Services (2008)Realising the Potential of Co…Why Do Public-Sector Clients Coproduce? (2002)Why Do Public-Sector Clients …Innovation in services (1997)Innovation in servicesCustomer contributions and roles in service delivery (1997)Customer contributions and ro…Crossing the great divide: Coproduction, synergy, and development (1996)Crossing the great divide: Co…The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…Customer participation in service production and delivery. (1990)Customer participation in ser…Toward a Definition of the Coproduction Concept (1983)Toward a Definition of the Co…Successful Industrial Products from Customer Ideas (1978)Successful Industrial Product…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Whence Consumer Loyalty? 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Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives (2013)Towards a multi-actor theory of public value co-creation (2016)Co-Production and Co-Creation (2018)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Innovation and Learning: The Two Faces of R & D (1989)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality (1996)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)Understanding Service Convenience (2002)
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References

  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 1996Crossing the great divide: Coproduction, synergy, and development2,656 cited
  • 1997Innovation in services1,798 cited
  • 1997Customer contributions and roles in service delivery968 cited
  • 1990Customer participation in service production and delivery.759 cited
  • 1983Toward a Definition of the Coproduction Concept714 cited
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  • 2013Customer participation and value creation: a systematic review and research implications303 cited
  • 2013Handbook of Innovation in Public Services287 cited
  • 2011Consumer Participation in Coproduction: “I Made it Myself” Effects on Consumers’ Sensory Perceptions and Evaluations of Outcome and Input Product284 cited

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  • 2011Co-production and its effects on service innovation272 cited
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