References

• 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
• 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
• 1998Principles and Practice of Structural Equation Modeling36,041 cited
• 1991Culture and the Self: Implications for Cognition, Emotion, and Motivation21,977 cited
• 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
• 1999Whence Consumer Loyalty?7,319 cited
• 1962Cognitive, social, and physiological determinants of emotional state.6,222 cited
• 1998What Good Are Positive Emotions?6,063 cited
• 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
• 1997Strategic Brand Management: Building, Measuring, and Managing Brand Equity4,788 cited
• 2005What are emotions? And how can they be measured?4,257 cited
• 2004Exploratory and confirmatory factor analysis: Understanding concepts and applications.3,468 cited
• 1999The Role of Emotions in Marketing3,295 cited
• 2014Emotion and Decision Making2,908 cited
• 2002Positive Emotions Trigger Upward Spirals Toward Emotional Well-Being2,652 cited