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How can a travel agency network survive in the wake of digitalization? Evidence from the Robintur case study
8 references·6 citing·44 second hop
How can a travel agency network survive in the wake of digitalization? Evidence from the Robintur case study (2019)How can a travel agency network survive i…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Mobile Technology: An Exploratory Study of Hotel Managers (2014)Mobile Technology: An Explora…Managing a Hotel's Image on TripAdvisor (2010)Managing a Hotel's Image on T…Repositioning travel agencies on the Internet (2001)Repositioning travel agencies…Strategic use of information technologies in the tourism industry (1998)Strategic use of information …Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Information Technology for Travel and Tourism (1994)Information Technology for Tr…Case Study Research: Design and Methods (1991)Case Study Research: Design a…Does digital transformation exacerbate or mitigate maturity mismatch in hospitality and tourism firms? (2024)Does digital transformation e…Exploring how interaction leads to value co-creation, value co-destruction, and value no-creation during service mega-disruptions (2023)Exploring how interaction lea…Exploratory and co-exploratory innovation. The mediating role of digitalization on competitiveness in the hotel industry (2023)Exploratory and co-explorator…A Study on the Impact of Dynamic Visitor Demand on the Digital Transformation of Enterprises—Considerations Based on the Regional Innovation Environment and the Level of Big Data (2022)A Study on the Impact of Dyna…Innovation diffusion in tourism: how information about blockchain is exchanged and characterized on twitter (2020)Innovation diffusion in touri…Examining the influence of the social dimension of customer experience on trust towards travel agencies: The role of experiential predisposition in a multichannel context (2020)Examining the influence of th…The Market Valuation of Internet Channel Additions (2002)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Digital marketing: A framework, review and research agenda (2016)Digital economy: An innovation driver for total factor productivity (2021)Electronic Commerce: A Manager's Guide (1996)The impact of the Internet on the role of travel consultants (1999)The impact of the Internet on travel agencies (2004)Information and Communication Technologies in Tourism 2014 (2013)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
  • 1991Case Study Research: Design and Methods39,535 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • 1998Strategic use of information technologies in the tourism industry1,089 cited
  • 2010Managing a Hotel's Image on TripAdvisor526 cited
  • 1994Information Technology for Travel and Tourism132 cited
  • 2001Repositioning travel agencies on the Internet82 cited
  • 2014Mobile Technology: An Exploratory Study of Hotel Managers38 cited

Cited by

  • 2020Examining the influence of the social dimension of customer experience on trust towards travel agencies: The role of experiential predisposition in a multichannel context40 cited
  • 2023Exploratory and co-exploratory innovation. The mediating role of digitalization on competitiveness in the hotel industry38 cited
  • 2023Exploring how interaction leads to value co-creation, value co-destruction, and value no-creation during service mega-disruptions33 cited
  • 2020Innovation diffusion in tourism: how information about blockchain is exchanged and characterized on twitter29 cited
  • 2024Does digital transformation exacerbate or mitigate maturity mismatch in hospitality and tourism firms?22 cited
  • 2022A Study on the Impact of Dynamic Visitor Demand on the Digital Transformation of Enterprises—Considerations Based on the Regional Innovation Environment and the Level of Big Data

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16 cited