The Impact of Implementation of Standardized Quality Management Systems on Management of Liabilities in Group Purchasing Organizations

Dominik Zimon · Grzegorz Zimon

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Quality and Management Systems Quality and Supply Management Management Systems and Quality Improvement

Abstract

Purpose: The main purpose of the paper was to determine the impact of an implementation of the quality management system according to ISO 9001 on the improvement of processes related to the management of liabilities to suppliers.Methodology/Approach: The research covered 38 Polish small trading enterprises operating in two group purchasing organizations. The research period concerned the years 2014-2016. The surveyed enterprises were divided into those that implemented standardized quality management systems (10 organizations) and the ones that do not use such solutions (28 organizations). Next, the analyses were made and the results obtained by enterprises associated in particular groups were compared.Findings: The obtained results confirm that more effective management of liabilities towards suppliers can be observed in enterprises applying appropriate system procedures. This group includes long-term liabilities and the turnover ratio of short-term liabilities in days achieves lower results than results for enterprises that did not introduce standardized quality management systems.Research Limitation/implication: Due to a small research sample, the obtained results can only be considered as an introduction to further research and deliberations.Originality/Value of paper: The considerations discussed in this article concern a relatively rarely discussed subject matter in the literature.

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References

2010Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers 2016Integrated management systems assessment: a maturity model proposal 2003The development of group purchasing: an empirical study in the healthcare sector 2007Developing a typology of organisational forms of cooperative purchasing 2005Should an organisation join a purchasing group?2004Motives behind purchasing consortia 2008Hospital purchasing alliances 2018Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors

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