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Hybrid flexibility strategy on personnel scheduling: Retail case study
15 references·1 citing·38 second hop
Hybrid flexibility strategy on personnel scheduling: Retail case study (2019)Hybrid flexibility strategy on personnel …Employee scheduling in service industries with flexible employee availability and demand (2016)Employee scheduling in servic…Workforce flexibility in operations management (2015)Workforce flexibility in oper…The impact of multi-skilling on personnel scheduling in the service sector: a retail industry case (2015)The impact of multi-skilling …A mixed integer programming approach to multi-skilled workforce scheduling (2015)A mixed integer programming a…Workforce Planning Incorporating Skills: State of the Art (2014)Workforce Planning Incorporat…Understanding the Performance of the Long Chain and Sparse Designs in Process Flexibility (2012)Understanding the Performance…Personnel scheduling: A literature review (2012)Personnel scheduling: A liter…Personnel scheduling: Models and complexity (2010)Personnel scheduling: Models …A two-stage stochastic program for scheduling and allocating cross-trained workers (2010)A two-stage stochastic progra…Efficient shift scheduling in the retail sector through two-stage optimization (2006)Efficient shift scheduling in…A Staffing Algorithm for Call Centers with Skill-Based Routing (2005)A Staffing Algorithm for Call…Staff scheduling in high volume service facilities with downgrading (2004)Staff scheduling in high volu…An Annotated Bibliography of Personnel Scheduling and Rostering (2004)An Annotated Bibliography of …Staff scheduling at the United States Postal Service (2003)Staff scheduling at the Unite…Staff scheduling and rostering: A review of applications, methods and models (2003)Staff scheduling and rosterin…Efficient shift scheduling with multiple breaks for full-time employees: A retail industry case (2020)Efficient shift scheduling wi…The State of the Art of Nurse Rostering (2004)Multi-objective decision analysis for competence-oriented project portfolio selection (2010)A harmony search algorithm for nurse rostering problems (2013)Sustainable Operations (2016)The Operator-Scheduling Problem: A Network-Flow Approach (1974)Workforce Allocation in Cyclical Scheduling Problems: A Survey (1976)Implicit Modeling of Flexible Break Assignments in Optimal Shift Scheduling (1990)An AHP approach in benchmarking logistics performance of the postal industry (2006)Modelling inherent worker differences for workforce planning (2006)Flexible shift scheduling of physicians (2009)Introduction to Stochastic Programming (1998)Introduction to Stochastic Programming (2011)A Systematic Literature Review for Personnel Scheduling Problems (2020)Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Scheduling in sports: An annotated bibliography (2009)Emergency medical services and beyond: Addressing new challenges through a wide literature review (2016)State of the Art in Physician Scheduling (2016)Stochastic Modeling and the Theory of Queues (1989)The power of two choices in randomized load balancing (2001)Staffing Multiskill Call Centers via Linear Programming and Simulation (2008)Staffing of Time-Varying Queues to Achieve Time-Stable Performance (2008)Principles on the Benefits of Manufacturing Process Flexibility (1995)Process Flexibility in Supply Chains (2003)On the Power of (Even a Little) Resource Pooling (2012)Process Flexibility: A Distribution-Free Bound on the Performance of K-Chain (2013)Scheduling of recovery actions in the supply chain with resilience analysis considerations (2017)The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research (2007)Retail store operations: Literature review and research directions (2017)THE LEARNING CURVE: HISTORICAL REVIEW AND COMPREHENSIVE SURVEY (1979)Organizational Learning: Creating, Retaining and Transferring Knowledge (1999)Multi-skilling in scheduling problems: A review on models, methods and applications (2020)Teams: Their Training and Performance (1992)Toward an understanding of team performance and training. (1992)Agile manufacturing: (1999)Cross-training policies for repair shops with spare part inventories (2017)On the Design of Sparse but Efficient Structures in Operations (2017)Critical Literature Review of Labor Multiskilling in Construction (2018)Simulation for manufacturing system design and operation: Literature review and analysis (2014)
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References

  • 2003Staff scheduling and rostering: A review of applications, methods and models1,263 cited
  • 2012Personnel scheduling: A literature review813 cited
  • 2004An Annotated Bibliography of Personnel Scheduling and Rostering460 cited
  • 2014Workforce Planning Incorporating Skills: State of the Art323 cited
  • 2005A Staffing Algorithm for Call Centers with Skill-Based Routing251 cited
  • 2010Personnel scheduling: Models and complexity192 cited
  • 2003Staff scheduling at the United States Postal Service158 cited
  • 2012Understanding the Performance of the Long Chain and Sparse Designs in Process Flexibility155 cited
  • 2010A two-stage stochastic program for scheduling and allocating cross-trained workers85 cited
  • 2015Workforce flexibility in operations management81 cited
  • 2006Efficient shift scheduling in the retail sector through two-stage optimization66 cited
  • 2004Staff scheduling in high volume service facilities with downgrading59 cited
  • 2016Employee scheduling in service industries with flexible employee availability and demand57 cited
  • 2015The impact of multi-skilling on personnel scheduling in the service sector: a retail industry case48 cited
  • 2015A mixed integer programming approach to multi-skilled workforce scheduling

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  • 2020Efficient shift scheduling with multiple breaks for full-time employees: A retail industry case34 cited