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National student survey metrics: where is the room for improvement?
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National student survey metrics: where is the room for improvement? (2019)National student survey metrics: where is…The Content Analysis Guidebook (2017)The Content Analysis GuidebookRankings and the Reshaping of Higher Education: The Battle for World-Class Excellence (2011)Rankings and the Reshaping of…Framing student engagement in higher education (2011)Framing student engagement in…The national survey of student engagement: Conceptual and empirical foundations (2009)The national survey of studen…Having, being and higher education: the marketisation of the university and the transformation of the student into consumer (2009)Having, being and higher educ…Measuring student satisfaction at a UK university (2006)Measuring student satisfactio…Instruments for obtaining student feedback: a review of the literature (2005)Instruments for obtaining stu…Academic quality, league tables, and public policy: A cross-national analysis of university ranking systems (2005)Academic quality, league tabl…Importance‐performance analysis: a useful tool for directing continuous quality improvement in higher education (2004)Importance‐performance analys…What We're Learning About Student Engagement From NSSE: Benchmarks for Effective Educational Practices (2003)What We're Learning About Stu…Student Satisfaction: An alternative approach to assessing this important concept (2002)Student Satisfaction: An alte…The development, validation and application of the Course Experience Questionnaire (1997)The development, validation a…Measuring Customer Satisfaction: Fact and Artifact (1992)Measuring Customer Satisfacti…A performance indicator of teaching quality in higher education: The Course Experience Questionnaire (1991)A performance indicator of te…Students' evaluations of university teaching: Dimensionality, reliability, validity, potential baises, and utility. 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References

  • 2017The Content Analysis Guidebook9,228 cited
  • 2011Framing student engagement in higher education2,098 cited
  • 1977The halo effect: Evidence for unconscious alteration of judgments.2,015 cited
  • 1991A performance indicator of teaching quality in higher education: The Course Experience Questionnaire1,291 cited
  • 2003What We're Learning About Student Engagement From NSSE: Benchmarks for Effective Educational Practices1,253 cited
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  • 1984Students' evaluations of university teaching: Dimensionality, reliability, validity, potential baises, and utility.1,017 cited
  • 2002Student Satisfaction: An alternative approach to assessing this important concept930 cited
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  • 1992Measuring Customer Satisfaction: Fact and Artifact706 cited
  • 2009Having, being and higher education: the marketisation of the university and the transformation of the student into consumer642 cited
  • 2006Measuring student satisfaction at a UK university619 cited
  • 2011Rankings and the Reshaping of Higher Education: The Battle for World-Class Excellence

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582 cited
  • 1997The development, validation and application of the Course Experience Questionnaire552 cited
  • 2004Importance‐performance analysis: a useful tool for directing continuous quality improvement in higher education497 cited
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