Embedding knowledge management in higher education institutions (HEIs): a comparison between two countries

Abstract

Previous research on knowledge management in universities has focused mainly on a single country. This research contributes by exploring the understanding of senior managers and academics involved in research/and research management and comparing the three KM processes in two countries, Mauritius and South Africa, one with a small and developing higher education sector and the other with a relatively well-developed higher education sector. Data were obtained through semi-structured interviews with key informants from thirteen HEIs from Mauritius and South Africa. The three KM processes adopted in the two countries had a lot of similarity with only a few differences. This article builds a profile of the similarities and differences between the two countries, and develops models of KM processes. This comparison acts as a basis for recommendations for improving research practices in HEIs and as a basis for innovation in the less developed country.

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