Driving factors of sustainable transportation: Satisfaction with mode choices and mobility challenges in oxfordshire and hamburg

Kimberly Tatum · Katie Parnell · Tuba İnal Çekiç · Joerg Knieling

9 citations0/0 files storedInternational Journal of Transport Development and Integration

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Transportation Planning and Optimization transportation and logistics systems Urban Transport and Accessibility

Abstract

Recent decades have seen a shift towards more sustainable transport and support of more balanced development of all modes of transport by many governments, with scholarly articles contributing to the discourse.However, users' attitudes and satisfaction with existing modes of transport determine ultimate acceptance of new transport opportunities.Inclusion of the public is also essential to make a change towards new and more sustainable mobility choices.Accordingly, travel satisfaction as a source of travel mode choice is a significant aspect in the analysis of urban mobility.Different travellers with varying mode choices have different needs and priorities, influencing appreciation of and satisfaction with various aspects of travel.This paper investigates key factors influencing individual travel behaviours for different travel modes by examining the interactions of mode choice and traveller satisfaction with mobility challenges.Primary data were collected through online surveys conducted as a part of the EU-Horizon 2020-funded Cities-4-People project.Quantitative data were collected to analyse the socio-demographic characteristics of citizens moving daily in the city, their routes, mobility challenges and satisfaction with travelling.This paper presents the findings of the survey conducted in Hamburg-Altona (Germany) and Oxfordshire (UK).Survey results confirm previous findings and contribute additional evidence suggesting that the main sources of satisfaction from sustainable transportation modes appear to be service quality and infrastructure.Deeper consideration of satisfaction by mode usage allows for some pronounced differences between user types to be analysed.

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2007Understanding attitudes towards public transport and private car: A qualitative study 2012How in-vehicle activities affect work commuters’ satisfaction with public transport 2016Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution 2018Walking (and cycling) to well-being: Modal and other determinants of subjective well-being during the commute 2009Examining the Factors that Impact Public Transport Commuting Satisfaction 2007Segmenting Preferences and Habits of Transit Users and Non-Users 2012Measuring service experience: Applying the satisfaction with travel scale in public transport 2012Does the commute mode affect the frequency of walking behavior? The public transit link

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