Article2019

Digital transformation—the silver bullet to public service improvement?

83 citations0/0 files storedPublic Money & Management

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E-Government and Public Services Public Policy and Administration Research Innovative Approaches in Technology and Social Development

Abstract

With technology advances, greater availability of ‘cloud’ services and tightening fiscal control, digital transformation is almost irresistible for public service organizations to pursue. There is ...

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2017Risk assessment and decision making in child protective services: Predictive risk modeling in context 2016Kittens are Evil : Little Heresies in Public Policy

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2022AI as an organizational agent to nurture: effectively introducing chatbots in public entities 2021The Socio-Economic Efficiency of Digital Government Transformation 2024Same same but different: How policies frame societal-level digital transformation 2022The Impact of Digitalization on Public Administration, Economic Development, and Well-Being in the EU Countries 2021DIVERGENSI TRANSFORMASI DIGITAL PENGELOLAAN BANK SOAL MENGHADAPI ERA MASYARAKAT 5.0 2020COVID-19: Accelerating Digital Transformation for University's Research Administration

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