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Using interactive technologies to influence guests’ unplanned dollar spending in hotels · Study

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ArticleUsing interactive technologies to influence guests’ unplanned dollar spending in hotels

Cristian Virgiliu Morosan2019

Article2019

Using interactive technologies to influence guests’ unplanned dollar spending in hotels

Cristian Virgiliu Morosan · Agnes Lee Defranco

24 citations·0/0 files stored·International Journal of Hospitality Management

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Service and Product Innovation Digital Marketing and Social Media AI in Service Interactions

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 24 citations exist upstream.

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1992Alternative Ways of Assessing Model Fit 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 1972Introduction to research in education 2007Managing the co-creation of value 1991A Multistage Model of Customers' Assessments of Service Quality and Value 2014How Smart, Connected Products Are Transforming Competition

Cited by

2021Using social distancing technology in hotels: a social exchange perspective 2024Together forever? How customer co‐creation affects the adoption of digital service innovations over time 2021An affective approach to modelling intentions to use technologies for social distancing in hotels

Details

Year2019

Typearticle

Published2019-05-25

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations24

Files0 public / 0

ShelfService and Product Innovation

Identifiers

doi10.1016/j.ijhm.2019.04.015

openalex_workW2945969659

Links

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