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Mitigating information overload in social media during conflicts and crises: design and evaluation of a cross-platform alerting system
16 references·16 citing·40 second hopsampled
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References

  • 1998Basics of qualitative research : techniques and procedures for developing grounded theory38,622 cited
  • 2009Users of the world, unite! The challenges and opportunities of Social Media17,866 cited
  • 1994The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,161 cited
  • 2004Design Science in Information Systems Research110,671 cited
  • 2007A Three Cycle View of Design Science Research1,638 cited
  • 2010Microblogging during two natural hazards events1,432 cited
  • 2009Twitter adoption and use in mass convergence and emergency events991 cited
  • 2010Twitter under crisis954 cited
  • 2017Social media analytics – Challenges in topic discovery, data collection, and data preparation806 cited
  • 2015Processing Social Media Messages in Mass Emergency800 cited
  • 2011A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication677 cited
  • 2015Standing on the Shoulders of Giants: Challenges and Recommendations of Literature Search in Information Systems Research626 cited
  • 2007Developing a unifying framework of credibility assessment: Construct, heuristics, and interaction in context610 cited
  • 2014AIDR471 cited
  • 2017

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Fifteen years of social media in emergencies: A retrospective review and future directions for crisis Informatics
457 cited
  • 2016Crisis informatics—New data for extraordinary times307 cited
  • Cited by

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    • 2019The impact of risk cultures: Citizens' perception of social media use in emergencies across Europe75 cited
    • 2019VOST: A case study in voluntary digital participation for collaborative emergency management68 cited
    • 2022Cross-platform analysis of public responses to the 2019 Ridgecrest earthquake sequence on Twitter and Reddit63 cited
    • 2024The Russian war in Ukraine increased Ukrainian language use on social media43 cited
    • 2020A review of social media use during disaster response and recovery phases31 cited
    • 2022Does Social Media Promote or Hinder Health Learning? The Roles of Media Attention, Information Discussion, Information Elaboration, and Information Seeking Experience30 cited
    • 2022Public Relations and Social Media for Effective Crisis Communication Management22 cited
    • 2020Emergency service staff and social media – A comparative empirical study of the attitude by emergency services staff in Europe in 2014 and 201719 cited
    • 2022Social Media Analytics by Virtual Operations Support Teams in disaster management: Situational awareness and actionable information for decision-makers18 cited
    • 2020A Theoretical Conversation about Responses to Information Overload14 cited
    • 2019Adoption, Use and Diffusion of Crisis Apps in Germany13 cited
    • 2021DECISION‐MAKING MODELS, DECISION SUPPORT, AND PROBLEM SOLVING10 cited
    • 2022How to Save Lives with Microblogs? Lessons From the Usage of Weibo for Requests for Medical Assistance During COVID-1910 cited
    • 2023Social Media Contribution to the Crisis Management Processes: Towards a More Accurate Response Integrating Citizen-Generated Content and Citizen-Led Activities10 cited