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Effect of Brand Image, the Quality and Price on Customer Satisfaction and Implications for Customer Loyalty PT Strait Liner Express in Jakarta
0 references·4 citing·16 second hop
Effect of Brand Image, the Quality and Price on Customer Satisfaction and Implications for Customer Loyalty PT Strait Liner Express in Jakarta (2019)Effect of Brand Image, the Quality and Pr…Factors influencing hotel decision-making through digital platforms in South Asia (2024)Factors influencing hotel dec…Linking Corporate Social Responsibility, Consumer Identification and Purchasing Intention (2022)Linking Corporate Social Resp…The effect of e-service quality on e-loyalty mediated by e-trust and brand image variables (2021)The effect of e-service quali…Investigation to determine elements influencing customer's satisfaction in the B2C electronic retailing marketplaces (2021)Investigation to determine el…Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status (2019)The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019)Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model (2020)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Factors influence user’s intention to continue use of e-banking during COVID-19 pandemic: the nexus between self-determination and expectation confirmation model (2022)Customer churn prediction using a novel meta-classifier: an investigation on transaction, Telecommunication and customer churn datasets (2024)Optimizing airline services: leveraging data-driven strategies for enhanced customer satisfaction and engagement (2025)On the Evaluation of Structural Equation Models (1988)The Social Identity Theory of Intergroup Behavior (2004)Examining the Mediating Role of Work Engagement in the Relationship between Corporate Social Responsibility and Turnover Intention: Evidence from Nigeria (2022)Does corporate social responsibility result in better hotel guest attitudinal and behavioral loyalty? (2023)The Relationship of Corporate Social Responsibility with Business Performance—A Bibliometric Literature Review (2024)Coefficient Alpha and the Internal Structure of Tests (1951)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)
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  • 2022Linking Corporate Social Responsibility, Consumer Identification and Purchasing Intention33 cited
  • 2021Investigation to determine elements influencing customer's satisfaction in the B2C electronic retailing marketplaces24 cited
  • 2021The effect of e-service quality on e-loyalty mediated by e-trust and brand image variables16 cited
  • 2024Factors influencing hotel decision-making through digital platforms in South Asia7 cited

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