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The backstage work negotiators do when communicating with persons in crisis
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  • 1974A simplest systematics for the organization of turn-taking for conversation8,708 cited
  • 2004Glossary of transcript symbols with an introduction4,992 cited
  • 1995Lectures on Conversation2,327 cited
  • 2005Handbook of language and social interaction984 cited
  • 1980Telling My Side: “Limited Access’ as a “Fishing” Device670 cited
  • 2014The Conversation Analytic Role-play Method (CARM): A Method for Training Communication Skills as an Alternative to Simulated Role-play352 cited
  • 2002Turn-Sharing: The Choral Co-Production of Talk-in-Interaction319 cited
  • 2003Conversation Analysis and the Professional Stocks of Interactional Knowledge303 cited
  • 2004Crying: Notes on Description, Transcription, and Interaction252 cited
  • 2010Bodily Quoting in Dance Correction242 cited
  • 2007Parenthetical sequences230 cited
  • 1995AIDS Counselling203 cited
  • 2004Crisis (hostage) negotiation: current strategies and issues in high-risk conflict resolution164 cited
  • 2008`Did you have permission to smash your neighbour's door?' Silly questions and their answers in police—suspect interrogations154 cited
  • 1996A Rehearsal of a Beethoven Passage: An Analysis of Correction Talk

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141 cited
  • 2000The Clinical and Forensic Assessment of Psychopathy134 cited
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