Identification of the information needs of newly arrived Hispanic/Latino immigrants in Durham County, North Carolina, and how the public library may address those needs

Abstract

The significant number of persons of Hispanic/Latino origin residing in North Carolina has brought attention to issues of library resources and service for this population. This research investigated the information needs of this group in Durham County, North Carolina. It also attempts to determine methods the Durham County Public Library may use to respond to those identified needs. Results of this study reveal that the group studied obtains many basic information needs from friends and family, community centers, and churches. Books and newspapers were the most preferred formats of information resources. The group's favorite types of reading materials were about learning English, and about health and legal matters.

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