Website Accessibility of Portuguese Travel Agents

Leonor C. Teixeira · Celeste Eusébio · André Silveiro

20 citations0/0 files storedIberian Conference on Information Systems and Technologies (CISTI)

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Digital Accessibility for Disabilities Usability and User Interface Design Mobile and Web Applications

Abstract

This study aims to analyse the website accessibility of travel agents (TA)located in the Central Region of Portugal. A sample of 182 websites was analysed based on the Web Content Accessibility Guidelines (WCAG)2.0 and using the AccessMonitor and TAW automatic evaluation tools. This analysis was made considering the AAA conformance level of WCAG. Results reveal that website accessibility of the travel agents analysed is low. Moreover, several problems and warnings were identified and perceivable and robust principles emerged as the most critical. These results suggested that web designers should incorporate web accessibility guidelines in TA websites to make information available to all people independently of their needs, preferences, skills and personal situation or conditions of access.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 20 citations exist upstream.

References

2003Improving web accessibility: a study of webmaster perceptions 2005Is your web page accessible?2016Accessibility of European museums to visitors with visual impairments 2015Web Accessibility Evaluation of Government Websites for People with Disabilities in Turkey 2017Website accessibility in the tourism industry: an analysis of official national tourism organization websites around the world 2018Accessible tourism online resources: a Northern European perspective 2008Accessibility of Hospitality and Tourism Websites 2009Global e-government Web Accessibility: An Empirical Examination of EU, Asian and African Sites

Cited by

2020Website accessibility of travel agents : An evaluation using web diagnostic tools 2025ElderWander: an accessible digital tourism platform for older adults 2021An Empirical Investigation of the Accessibility of Official European Tourism Websites 2020Web Accessibility in Portuguese Museums: Potential Constraints on Interaction for People with Disabilities 2025Accessibility evaluation of top 25 QS-ranked world universities and top 25 QS-ranked Indian universities using WCAG 2.2: a comparative study

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.