Over the last 20 years, the journal Manufacturing & Service Operations Management (M&SOM) has expanded its original focus to include innovative operations, environmentally sustainable operations, and socially responsible operations. As we celebrate M&SOM’s 20th anniversary, this special issue is intended to renew M&SOM’s commitment to publish operations management research articles that are relevant, innovative, and rigorous. This paper reflects on the development of M&SOM over the last 20 years and discusses the exciting future of the journal.
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