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Shopping in the digital world: Examining customer engagement through augmented reality mobile applications
16 references·16 citing·35 second hopsampled
Shopping in the digital world: Examining customer engagement through augmented reality mobile applications (2019)Shopping in the digital world: Examining …Customer engagement: the construct, antecedents, and consequences (2016)Customer engagement: the cons…The Role of Customer Engagement Behavior in Value Co-Creation (2014)The Role of Customer Engageme…Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…Customer Engagement (2011)Customer EngagementTechnology Acceptance Model 3 and a Research Agenda on Interventions (2008)Technology Acceptance Model 3…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Why do people use information technology? A critical review of the technology acceptance model (2002)Why do people use information…Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Evaluating Goodness-of-Fit In…Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Structural equation modeling …Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Determinants of Perceived Eas…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1 (1992)Extrinsic and Intrinsic Motiv…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…From Intentions to Actions: A Theory of Planned Behavior (1985)From Intentions to Actions: A…Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Human Inference: Strategies a…Human Inference: Strategies and Shortcomings of Social Judgment. (1981)Human Inference: Strategies a…Metaverse Meets Branding: Examining Consumer Responses to Immersive Brand Experiences (2023)Metaverse Meets Branding: Exa…Brands are calling your AVATAR in Metaverse–A study to explore XR ‐based gamification marketing activities & consumer‐based brand equity in virtual world (2023)Brands are calling your AVATA…Are users willing to embrace ChatGPT? Exploring the factors on the acceptance of chatbots from the perspective of AIDUA framework (2023)Are users willing to embrace …Past, present, and future of customer engagement (2021)Past, present, and future of …M-commerce: The nexus between mobile shopping service quality and loyalty (2021)M-commerce: The nexus between…Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow (2021)Interactivity, Inspiration, a…How mobile augmented reality applications affect continuous use and purchase intentions: A cognition-affect-conation perspective (2021)How mobile augmented reality …Extending the technology acceptance model to explain how perceived augmented reality affects consumers' perceptions (2021)Extending the technology acce…Examining Tourism Consumers’ Attitudes and the Role of Sensory Information in Virtual Reality Experiences of a Tourist Destination (2021)Examining Tourism Consumers’ …Examining the determinants of continuance intention to use and the moderating effect of the gender and age of users of NFC mobile payments: a multi-analytical approach (2021)Examining the determinants of…Consumer engagement via interactive artificial intelligence and mixed reality (2021)Consumer engagement via inter…Characterizing Chinese consumers’ intention to use live e-commerce shopping (2021)Characterizing Chinese consum…Can augmented reality satisfy consumers' need for touch? (2021)Can augmented reality satisfy…Virtual reality through the customer journey: Framework and propositions (2020)Virtual reality through the c…Effects of mobile augmented reality apps on impulse buying behavior: An investigation in the tourism field (2020)Effects of mobile augmented r…Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences (2020)Blending the real world and t…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Understanding Information Technology Usage: A Test of Competing Models (1995)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)The standards for educational and psychological testing. (2013)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)User Acceptance of Information Technology: Toward A Unified View1 (2003)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2017)The technology acceptance model (TAM): A meta-analytic structural equation modeling approach to explaining teachers’ adoption of digital technology in education (2018)The theory of planned behavior (1991)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)In Search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings (2004)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Using PLS path modeling in new technology research: updated guidelines (2016)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1985From Intentions to Actions: A Theory of Planned Behavior19,049 cited
  • 2000Structural equation modeling with AMOS: basic concepts, applications, and programming17,968 cited
  • 2002Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance16,246 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology115,720 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2008Technology Acceptance Model 3 and a Research Agenda on Interventions8,138 cited
  • 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model6,658 cited
  • 1992Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 16,231 cited
  • 2002Why do people use information technology? A critical review of the technology acceptance model4,200 cited
  • 1983Human Inference: Strategies and Shortcomings of Social Judgment.4,196 cited
  • 2011Customer Engagement3,657 cited
  • 2016Customer engagement: the construct, antecedents, and consequences

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1,760 cited
  • 1981Human Inference: Strategies and Shortcomings of Social Judgment.1,468 cited
  • 2014The Role of Customer Engagement Behavior in Value Co-Creation1,219 cited
  • Cited by

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    • 2021Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow341 cited
    • 2020Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences293 cited
    • 2021Extending the technology acceptance model to explain how perceived augmented reality affects consumers' perceptions244 cited
    • 2021Consumer engagement via interactive artificial intelligence and mixed reality242 cited
    • 2021Examining Tourism Consumers’ Attitudes and the Role of Sensory Information in Virtual Reality Experiences of a Tourist Destination217 cited
    • 2020Effects of mobile augmented reality apps on impulse buying behavior: An investigation in the tourism field210 cited
    • 2023Brands are calling your AVATAR in Metaverse–A study to explore XR ‐based gamification marketing activities & consumer‐based brand equity in virtual world208 cited
    • 2021How mobile augmented reality applications affect continuous use and purchase intentions: A cognition-affect-conation perspective195 cited
    • 2021Characterizing Chinese consumers’ intention to use live e-commerce shopping178 cited
    • 2023Metaverse Meets Branding: Examining Consumer Responses to Immersive Brand Experiences174 cited
    • 2020Virtual reality through the customer journey: Framework and propositions170 cited
    • 2021Examining the determinants of continuance intention to use and the moderating effect of the gender and age of users of NFC mobile payments: a multi-analytical approach168 cited
    • 2021Can augmented reality satisfy consumers' need for touch?165 cited
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