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MANAJEMEN KUALITAS DALAM INDUSTRI JASA · Study

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ArticleMANAJEMEN KUALITAS DALAM INDUSTRI JASA

Vincent Gaspersz1997

Article1997

MANAJEMEN KUALITAS DALAM INDUSTRI JASA

Vincent Gaspersz

94 citations·0/0 files stored·Andalas University Repository (Andalas University)

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Customer Service Quality and Loyalty Quality and Management Systems Management Systems and Quality Improvement

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1999ANALISIS KINERJA KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA TELKOMSEL MALANG AREA 2022Pengaruh social media marketing, product quality, dan store atmosphere terhadap purchase intention dengan brand image sebagai variabel mediasi pada coffee shop di Aceh 2017PENGARUH KOMPETENSI, KOMITMEN TERHADAP KEPUASAN KERJA DAN KINERJA PEGAWAI (STUDI PADA BADAN PELAYANAN PERIZINAN TERPADU KOTA MALANG)

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Year1997

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Published1997-01-01

VenueAndalas University Repository (Andalas University)

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Citations94

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ShelfCustomer Service Quality and Loyalty

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