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Combining design science with data analytics to forecast user intention to adopt customer relationship management systems
16 references·0 citing·43 second hop
Combining design science with data analytics to forecast user intention to adopt customer relationship management systems (2019)Combining design science with data analyt…Positioning and Presenting Design Science Research for Maximum Impact1 (2013)Positioning and Presenting De…Generalizations on consumer innovation adoption: A meta-analysis on drivers of intention and behavior (2011)Generalizations on consumer i…Applying the Technology Acceptance Model to the introduction of healthcare information systems (2010)Applying the Technology Accep…The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009)The relationships among servi…Does the technology acceptance model predict actual use? A systematic literature review (2009)Does the technology acceptanc…Structural Equation Modelling: Guidelines for Determining Model Fit (2008)Structural Equation Modelling…Examining the critical success factors in the adoption of enterprise resource planning (2008)Examining the critical succes…Application of data mining techniques in customer relationship management: A literature review and classification (2008)Application of data mining te…Managing Customer Relationships: A Strategic Framework (2004)Managing Customer Relationshi…Design Science in Information Systems Research1 (2004)Design Science in Information…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems (2003)The relation of interface usa…Management information systems: managing the digital firm (2003)Management information system…A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A Theoretical Extension of th…A Decision-Theoretic Generalization of On-Line Learning and an Application to Boosting (1997)A Decision-Theoretic Generali…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Social Theory and Social Structure (1958)Building theories from case study research (2009)Toward Meaningful Engagement: A Framework for Design and Research of Gamified Information Systems1 (2017)Design Science Research Contributions: Finding a Balance between Artifact and Theory (2018)HTMT2–an improved criterion for assessing discriminant validity in structural equation modeling (2021)Comparative fit indexes in structural models. 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(1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)On the Evaluation of Structural Equation Models (1988)An empirical examination of continuance intention of mobile payment services (2012)Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the future (2016)Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation (2018)Managerial Applications of Neural Networks: The Case of Bank Failure Predictions (1992)Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management (2004)Decision Support and Business Intelligence Systems (2006)Business intelligence in banking: A literature analysis from 2002 to 2013 using text mining and latent Dirichlet allocation (2014)Big data and disaster management: a systematic review and agenda for future research (2017)A survey towards an integration of big data analytics to big insights for value-creation (2018)Information Systems Success: The Quest for the Dependent Variable (1992)The Structure of Scientific Revolutions (1996)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The Anatomy of a Design Theory (2007)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)The Nonstochastic Multiarmed Bandit Problem (2002)Prediction, Learning, and Games (2006)Survey on speech emotion recognition: Features, classification schemes, and databases (2010)Defining information systems as work systems: implications for the IS field (2008)Linking Customer Interaction and Innovation: The Mediating Role of New Organizational Practices (2010)Born digitals: Thoughts on their internationalization and a research agenda (2019)Trust and TAM in Online Shopping: An Integrated Model1 (2003)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies22,991 cited
  • 1997A Decision-Theoretic Generalization of On-Line Learning and an Application to Boosting20,469 cited
  • 2004Design Science in Information Systems Research110,671 cited
  • 2008Structural Equation Modelling: Guidelines for Determining Model Fit8,744 cited
  • 2013Positioning and Presenting Design Science Research for Maximum Impact13,052 cited
  • 2003Management information systems: managing the digital firm1,424 cited
  • 2009The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services1,422 cited
  • 2008Application of data mining techniques in customer relationship management: A literature review and classification1,267 cited
  • 2009Does the technology acceptance model predict actual use? A systematic literature review837 cited
  • 2008Examining the critical success factors in the adoption of enterprise resource planning612 cited
  • 2011Generalizations on consumer innovation adoption: A meta-analysis on drivers of intention and behavior567 cited
  • 2010

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Applying the Technology Acceptance Model to the introduction of healthcare information systems
531 cited
  • 2003The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems474 cited
  • 2004Managing Customer Relationships: A Strategic Framework469 cited
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