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A new methodology for customer behavior analysis using time series clustering
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A new methodology for customer behavior analysis using time series clustering (2019)A new methodology for customer behavior a…LRFMP model for customer segmentation in the grocery retail industry: a case study (2017)LRFMP model for customer segm…Customer relationship management research in tourism and hospitality: a state-of-the-art (2017)Customer relationship managem…Using data mining techniques for profiling profitable hotel customers: An application of RFM analysis (2016)Using data mining techniques …Performance evaluation of different customer segmentation approaches based on RFM and demographics analysis (2016)Performance evaluation of dif…ecp: AnRPackage for Nonparametric Multiple Change Point Analysis of Multivariate Data (2014)ecp: AnRPackage for Nonparame…A decision-making framework for precision marketing (2014)A decision-making framework f…GENERALIZED MOVING AVERAGES, DISTANCE MEASURES AND OWA OPERATORS (2013)GENERALIZED MOVING AVERAGES, …Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees (2012)Data accuracy's impact on seg…Role of knowledge management and analytical CRM in business: data mining based framework (2011)Role of knowledge management …Estimating customer future value of different customer segments based on adapted RFM model in retail banking context (2011)Estimating customer future va…Time Series Smoothing and OWA Aggregation (2008)Time Series Smoothing and OWA…Application of data mining techniques in customer relationship management: A literature review and classification (2008)Application of data mining te…A Hidden Markov Model of Customer Relationship Dynamics (2008)A Hidden Markov Model of Cust…Customer segmentation and strategy development based on customer lifetime value: A case study (2005)Customer segmentation and str…Customer's time-variant purchase behavior and corresponding marketing strategies: an online retailer's case (2002)Customer's time-variant 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performance (1992)The Commitment-Trust Theory of Relationship Marketing (1994)Customer relationship management research (1992‐2002) (2005)Trust‐based commitment: multidimensional consumer‐brand relationships (2005)Customer relationship management: Finding value drivers (2006)Tourism Destination Loyalty (2000)Qualitative research: Methods in the social sciences (2006)Temporal destination revisit intention: The effects of novelty seeking and satisfaction (2006)Comparison of supervised machine learning techniques for customer churn prediction based on analysis of customer behavior (2017)Product Differentiation and Market Segmentation as Alternative Marketing Strategies (1956)The Cohort as a Concept in the Study of Social Change (1965)The Cohort as a Concept in the Study of Social Change (1985)The impact of big data market segmentation using data mining and clustering techniques (2020)A review of data mining methods in RFM-based customer segmentation (2021)Pandemic, War, Natural Calamities, and Sustainability: Industry 4.0 Technologies to Overcome Traditional and Contemporary Supply Chain Challenges (2022)The Changing Role of Marketing in the Corporation (1992)THE APPLICATION OF CLUSTER ANALYSIS IN STRATEGIC MANAGEMENT RESEARCH: AN ANALYSIS AND CRITIQUE (1996)Big data for business management in the retail industry (2018)A hybrid big data analytical approach for analyzing customer patterns through an integrated supply chain network (2020)RFM model customer segmentation based on hierarchical approach using FCA (2023)A New Approach to the Economic Analysis of Nonstationary Time Series and the Business Cycle (1989)The Value of Different Customer Satisfaction and Loyalty Metrics in Predicting Business Performance (2006)The Squeaky Wheel Gets the Grease—An Empirical Analysis of Customer Voice and Firm Intervention on Twitter (2015)Dynamic Relationship Marketing (2016)
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References

  • 2008Application of data mining techniques in customer relationship management: A literature review and classification1,267 cited
  • 2002Customer Relationship Management: Emerging Practice, Process, and Discipline682 cited
  • 2008A Hidden Markov Model of Customer Relationship Dynamics374 cited
  • 2005Customer segmentation and strategy development based on customer lifetime value: A case study338 cited
  • 2014ecp: AnRPackage for Nonparametric Multiple Change Point Analysis of Multivariate Data271 cited
  • 2016Using data mining techniques for profiling profitable hotel customers: An application of RFM analysis141 cited
  • 2008Time Series Smoothing and OWA Aggregation119 cited
  • 2017LRFMP model for customer segmentation in the grocery retail industry: a case study113 cited
  • 2014A decision-making framework for precision marketing106 cited
  • 2016Performance evaluation of different customer segmentation approaches based on RFM and demographics analysis105 cited
  • 2017Customer relationship management research in tourism and hospitality: a state-of-the-art93 cited
  • 2013GENERALIZED MOVING AVERAGES, DISTANCE MEASURES AND OWA OPERATORS92 cited
  • 2011Estimating customer future value of different customer segments based on adapted RFM model in retail banking context90 cited
  • 2012Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees

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85 cited
  • 2011Role of knowledge management and analytical CRM in business: data mining based framework79 cited
  • 2002Customer's time-variant purchase behavior and corresponding marketing strategies: an online retailer's case74 cited
  • Cited by

    • 2024A dynamic customer segmentation approach by combining LRFMS and multivariate time series clustering22 cited
    • 2023Transactional data-based customer segmentation applying CRISP-DM methodology: A systematic review15 cited