Residents’ Satisfaction with Public Housing in Lagos, Nigeria

Abstract

The study examined residents’ satisfaction with public housing in Lagos, Nigeria, with a view of determining residents’ satisfaction level with housing units and location; assessing residents’ satisfaction level with attributing factors of quality public housing; and identifying problems affecting public housing. Questionnaire survey was used to collect data within five purposively selected public housing estates in Lagos. Systematic sampling technique was employed to administer 300 questionnaire among household representatives. Findings on residents’ satisfaction with housing units and location shows that majority were dissatisfied with space allocation (64%); quality of services (64%); and infrastructural facilities (62%). Findings on residents’ satisfaction with attributing components revealed that majority of respondents were dissatisfied with most physical, social/behavioural, public facilities/functional, and timing components, while majority were satisfied with most economic and environmental components. Findings also revealed that poor structural design and maintenance policy (71%); unstable power supply and poor parking lot (73%); and poor drainage and sewage systems (78%) are major problems affecting public housing residents. Regression analysis results show significant relationship between overall residents’ satisfaction with public housing and attributing factors of quality public housing (F6323 5.371= P<0.05). Strategies were proposed to improve quality public housing provision within Lagos and cities with similar issues.

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