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Mind the perception gap
16 references·1 citing·57 second hopsampled
Mind the perception gap (2018)Mind the perception gapNew Frontiers in Logistics Research: Theorizing at the Middle Range (2017)New Frontiers in Logistics Re…Assessment of supply chain integration and performance relationships: A meta-analytic investigation of the literature (2017)Assessment of supply chain in…The impact of total quality management on service company performance: evidence from Spain (2016)The impact of total quality m…A systematic literature review of the supply chain operations reference (SCOR) model application with special attention to environmental issues (2015)A systematic literature revie…20 years of performance measurement in sustainable supply chain management – what has been achieved? (2015)20 years of performance measu…Performance measures and metrics in outsourcing decisions: A review for research and applications (2014)Performance measures and metr…Coordination in Supply Chains With Uncertain Demand and Disruption Risks: Existence, Analysis, and Insights (2014)Coordination in Supply Chains…Toward creating competitive advantage with logistics information technology (2012)Toward creating competitive a…Data envelopment analysis 1978–2010: A citation-based literature survey (2012)Data envelopment analysis 197…A study of DEA models without explicit inputs (2010)A study of DEA models without…Evaluating the comparative efficiency of Chinese third‐party logistics providers using data envelopment analysis (2008)Evaluating the comparative ef…A Taxonomy of Dirty Data (2003)A Taxonomy of Dirty DataA framework for supply chain performance measurement (2003)A framework for supply chain …Supplier Evaluation and Rationalization via Data Envelopment Analysis: An Empirical Examination (2001)Supplier Evaluation and Ratio…Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Some New Thoughts on Conceptu…A systems perspective on supply chain measurements (2000)A systems perspective on supp…Exploring the consequences of judgmental and quantitative forecasting on firms' competitive performance in supply chains (2020)Exploring the consequences of…Modeling Data and Process Quality in Multi-Input, Multi-Output Information Systems (1985)A framework for analysis of data quality research (1995)Building a Data Warehouse (2008)A Survey on Data Quality: Classifying Poor Data (2015)Detecting data errors (2016)Similarity encoding for learning with dirty categorical variables (2018)The Nature of the Firm (1937)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Social sustainability in the supply chain: Construct development and measurement validation (2016)Environmental sustainability in the service industry of transportation and logistics service providers: Systematic literature review and research directions (2017)World class sustainable supply chain management: critical review and further research directions (2017)Measuring the efficiency of decision making units (1978)Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)An index to quantify an individual's scientific research output (2005)The state of the art development of AHP (1979–2017): a literature review with a social network analysis (2017)The use of Data Envelopment Analysis (DEA) in healthcare with a focus on hospitals (2018)Literature review: Machine learning techniques applied to financial market prediction (2019)The balanced scorecard : measures that drive performance (1992)The balanced scorecard--measures that drive performance. (1992)Performance measurement system design (1995)An innovative performance measurement method for supply chain management (2003)Relationship between supply chain performance and degree of linkage among supplier, internal integration, and customer (2007)An analysis of metrics used to measure performance in green and sustainable supply chains (2014)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)A framework of sustainable supply chain management: moving toward new theory (2008)From a literature review to a conceptual framework for sustainable supply chain management (2008)Stakeholder expectations on sustainability performance measurement and assessment. 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(1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)E‐service quality: a model of virtual service quality dimensions (2003)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)Information Distortion in a Supply Chain: The Bullwhip Effect (1997)The impact of supply chain integration on performance: A contingency and configuration approach (2009)A meta-analytical review of antecedents and outcomes of firm resilience (2021)Blockchain technology’s impact on supply chain integration and sustainable supply chain performance: evidence from the automotive industry (2021)Business networks and organizational resilience capacity in the digital age during COVID-19: A perspective utilizing organizational information processing theory (2022)A resource‐based view of the firm (1984)Supply Chain Integrity: A Key to Sustainable Supply Chain Management (2018)Supply chain transparency: Consumer reactions to incongruent signals (2022)Agri‐food supply chain resilience strategies for preparing, responding, recovering, and adapting in relation to unexpected crisis: A cross‐country comparative analysis from the COVID ‐19 pandemic (2023)
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References

  • 2001Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach3,537 cited
  • 2003A framework for supply chain performance measurement2,193 cited
  • 2012Data envelopment analysis 1978–2010: A citation-based literature survey560 cited
  • 2000A systems perspective on supply chain measurements475 cited
  • 2017Assessment of supply chain integration and performance relationships: A meta-analytic investigation of the literature327 cited
  • 201520 years of performance measurement in sustainable supply chain management – what has been achieved?302 cited
  • 2003A Taxonomy of Dirty Data301 cited
  • 2001Supplier Evaluation and Rationalization via Data Envelopment Analysis: An Empirical Examination289 cited
  • 2014Performance measures and metrics in outsourcing decisions: A review for research and applications194 cited
  • 2017New Frontiers in Logistics Research: Theorizing at the Middle Range177 cited
  • 2008Evaluating the comparative efficiency of Chinese third‐party logistics providers using data envelopment analysis174 cited
  • 2015A systematic literature review of the supply chain operations reference (SCOR) model application with special attention to environmental issues171 cited
  • 2010A study of DEA models without explicit inputs163 cited
  • 2012Toward creating competitive advantage with logistics information technology

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154 cited
  • 2014Coordination in Supply Chains With Uncertain Demand and Disruption Risks: Existence, Analysis, and Insights148 cited
  • 2016The impact of total quality management on service company performance: evidence from Spain143 cited
  • Cited by

    • 2020Exploring the consequences of judgmental and quantitative forecasting on firms' competitive performance in supply chains19 cited