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Critical events in the tourism industry: factors affecting the future intention to take a cruise
16 references·4 citing·50 second hop
Critical events in the tourism industry: factors affecting the future intention to take a cruise (2019)Critical events in the tourism industry: …Emotions and Information Diffusion in Social Media—Sentiment of Microblogs and Sharing Behavior (2013)Emotions and Information Diff…Examining the Role of Social Media in Effective Crisis Management (2011)Examining the Role of Social …Emotions Matter in Crisis (2011)Emotions Matter in CrisisA comprehensive model of customer direct and indirect revenge: understanding the effects of perceived greed and customer power (2010)A comprehensive model of cust…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Feelings and Consumer Decision Making: The Appraisal‐Tendency Framework (2007)Feelings and Consumer Decisio…Can less environmental disclosure have a legitimising effect? Evidence from Africa (2006)Can less environmental disclo…Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory (2004)Impact of Past Crises on Curr…Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis (2004)Corporate social responsibili…Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…Towards a framework for tourism disaster management (2001)Towards a framework for touri…Not All Events Are Attended Equally: Toward a Middle-Range Theory of Industry Attention to External Events (2001)Not All Events Are Attended E…Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations (2000)Impact of Product-Harm Crises…Choosing the Right Words (1995)Choosing the Right WordsVICTIMS AND SHAREHOLDERS: THE DILEMMAS OF PRESENTING CORPORATE POLICY DURING A CRISIS. (1991)VICTIMS AND SHAREHOLDERS: THE…An attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…Which trust layer better counterbalances the risk impact on travel intentions in a crisis scenario? (2024)Which trust layer better coun…Service innovation in the hotel industry: the dynamic capabilities view (2021)Service innovation in the hot…Conceptualising risk in cruise holidays: A critical review (2021)Conceptualising risk in cruis…Cruise and container shipping companies: a comparative analysis of sustainable development goals through environmental sustainability disclosure (2020)Cruise and container shipping…Building Strong Brands (1995)A RESOURCE-BASED PERSPECTIVE ON CORPORATE ENVIRONMENTAL PERFORMANCE AND PROFITABILITY. (1997)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)The Role of Corporate Social Responsibility in Strengthening Multiple Stakeholder Relationships: A Field Experiment (2006)Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions (2009)Exploring the credibility of online celebrities' Instagram profiles in influencing the purchase decisions of young female users (2016)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Advances in Consumer Research (2025)Generalized expectancies for internal versus external control of reinforcement. (1966)Psychological stress and the coping process (1966)Learned helplessness in humans: Critique and reformulation. (1978)Emotional Intelligence (1990)Expectancy–Value Theory of Achievement Motivation (2000)Motivational Beliefs, Values, and Goals (2002)The Framing of Decisions and the Psychology of Choice (1981)Emotion And Adaptation (1991)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)The Other Side of Acceptance: Studying the Direct and Indirect Effects of Emotions on Information Technology Use1 (2010)Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews1 (2014)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)How Sustainability Ratings Might Deter ‘Greenwashing’: A Closer Look at Ethical Corporate Communication (2011)The effect of social media communication on consumer perceptions of brands (2014)The Measurement of Observer Agreement for Categorical Data (1977)Content Analysis: An Introduction to its Methodology. (1984)Users of the world, unite! The challenges and opportunities of Social Media (2009)The age of Twitter: Donald J. Trump and the politics of debasement (2016)Advances in Social Media Research: Past, Present and Future (2017)What Drives Virality (Sharing) of Online Digital Content? The Critical Role of Information, Emotion, and Brand Prominence (2019)At Risk: Natural Hazards, People's Vulnerability and Disasters (1994)The impact of the perception of risk on international travellers (2007)Destination image as a mediator between perceived risks and revisit intention: A case of post-disaster Japan (2013)A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management (2019)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Organizational Learning from Performance Feedback (2003)The Liability of Good Reputation: A Study of Product Recalls in the U.S. Automobile Industry (2006)Understanding Attributions of Corporate Social Irresponsibility (2012)Advances in Consumer Research (1992)Reputation: realizing value from the corporate image (1996)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)An attributional analysis of reactions to stigmas. (1988)A First Look at Communication Theory (1994)Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication (1996)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)
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References

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  • 1991VICTIMS AND SHAREHOLDERS: THE DILEMMAS OF PRESENTING CORPORATE POLICY DURING A CRISIS.

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499 cited
  • 2011Examining the Role of Social Media in Effective Crisis Management464 cited
  • 2011Emotions Matter in Crisis417 cited
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    • 2024Which trust layer better counterbalances the risk impact on travel intentions in a crisis scenario?9 cited