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Crisis Management in the Tourism Industry-The Role of Social Media Platforms
16 references·0 citing·39 second hop
Crisis Management in the Tourism Industry-The Role of Social Media Platforms (2019)Crisis Management in the Tourism Industry…Crisis management: Planning for the inevitable (2014)Crisis management: Planning f…Volunteered Geographic Information and Crowdsourcing Disaster Relief: A Case Study of the Haitian Earthquake (2010)Volunteered Geographic Inform…Twitter adoption and use in mass convergence and emergency events (2009)Twitter adoption and use in m…Handbook of Disaster Research (2007)Handbook of Disaster ResearchDiffusion of traditional and new media tactics in crisis communication (2005)Diffusion of traditional and …Chaos, crises and disasters: a strategic approach to crisis management in the tourism industry (2003)Chaos, crises and disasters: …Facing the Unexpected: Disaster Preparedness and Response in the United States (2002)Facing the Unexpected: Disast…Towards a framework for tourism disaster management (2001)Towards a framework for touri…Managing Organizational Legitimacy: Communication Strategies for Organizations in Crisis (2001)Managing Organizational Legit…Hazard Warning Systems: Review of 20 Years of Progress (2000)Hazard Warning Systems: Revie…Tourism in Crisis: Managing the Effects of Terrorism (1999)Tourism in Crisis: Managing t…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Communicating through Crisis (1994)Communicating through CrisisCrisis and the Content of Managerial Communications: A Study of the Focus of Attention of Top Managers in Surviving and Failing Firms (1990)Crisis and the Content of Man…Crisis Management: Planning for the Inevitable (1989)Crisis Management: Planning f…Emergent Citizen Groups and Emergency Management (1985)Emergent Citizen Groups and E…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Framing of Decisions and the Psychology of Choice (1981)The Constitution of Society. Outline of the Theory of Structuration (1984)Preparedness for Emergency Response: Guidelines for the Emergency Planning Process (2003)The politics of crisis management : public leadership under pressure (2005)Evacuation Decision Making and Behavioral Responses: Individual and Household (2007)Experiential Learning (1984)At Risk: Natural Hazards, People's Vulnerability and Disasters (1994)Strategic management a stakeholder approach (2010)‘No Ebola…still doomed’ – The Ebola-induced tourism crisis (2018)A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management (2019)The coronavirus pandemic – A critical discussion of a tourism research agenda (2020)The Measurement of Destination Image: An Empirical Assessment (1993)Image Formation Process (1994)Perceived travel risks regarding terrorism and disease: The case of Thailand (2008)Crisis events in tourism: subjects of crisis in tourism (2010)e-Tourism beyond COVID-19: a call for transformative research (2020)Reframing Crisis Management (1998)Parameters for Crisis Communication (2010)A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis (2014)A Brief History of Neoliberalism (2005)Geographic information systems and science (2005)Citizens as sensors: the world of volunteered geography (2007)OpenStreetMap: User-Generated Street Maps (2008)Geographic information systems and science (2011)Citizen Science and Volunteered Geographic Information: Overview and Typology of Participation (2012)Communication, Organization, and Crisis (1998)Preparing for Critical Infrastructure Breakdowns: The Limits of Crisis Management and the Need for Resilience (2007)The Handbook of Crisis Communication (2010)Helping Crisis Managers Protect Reputational Assets (2002)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Twitter under crisis (2010)NORMALIZING TWITTER (2011)Processing Social Media Messages in Mass Emergency (2015)The impact of the perception of risk on international travellers (2007)Destination image as a mediator between perceived risks and revisit intention: A case of post-disaster Japan (2013)Disaster Governance: Social, Political, and Economic Dimensions (2012)A review of informal volunteerism in emergencies and disasters: Definition, opportunities and challenges (2015)
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References

  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 2001Towards a framework for tourism disaster management1,338 cited
  • 2003Chaos, crises and disasters: a strategic approach to crisis management in the tourism industry1,146 cited
  • 2002Facing the Unexpected: Disaster Preparedness and Response in the United States1,128 cited
  • 2009Twitter adoption and use in mass convergence and emergency events991 cited
  • 2007Handbook of Disaster Research936 cited
  • 1989Crisis Management: Planning for the Inevitable797 cited
  • 2010Volunteered Geographic Information and Crowdsourcing Disaster Relief: A Case Study of the Haitian Earthquake768 cited
  • 2014Crisis management: Planning for the inevitable740 cited
  • 1999Tourism in Crisis: Managing the Effects of Terrorism610 cited
  • 2000Hazard Warning Systems: Review of 20 Years of Progress609 cited
  • 1990Crisis and the Content of Managerial Communications: A Study of the Focus of Attention of Top Managers in Surviving and Failing Firms605 cited
  • 1985Emergent Citizen Groups and Emergency Management453 cited
  • 1994Communicating through Crisis392 cited
  • 2001Managing Organizational Legitimacy: Communication Strategies for Organizations in Crisis

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285 cited
  • 2005Diffusion of traditional and new media tactics in crisis communication223 cited
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