References

• 2005New Public Management Is Dead--Long Live Digital-Era Governance3,068 cited
• 2018Transforming the communication between citizens and government through AI-guided chatbots687 cited
• 2012Local E‐Government in the United States: Transformation or Incremental Change?383 cited
• 2007The Myths of E-Government: Looking Beyond the Assumptions of a New and Better Government332 cited
• 2014Understanding the e-government paradox: Learning from literature and practice on barriers to adoption312 cited
• 2011Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector262 cited
• 2016Universal and contextualized public services: Digital public service innovation framework256 cited
• 2005E‐government and the transformation of public administrations in EU countries194 cited
• 2006Information Technology and Administrative Reform185 cited
• 2014E-government and organisational transformation of government: Black box revisited?164 cited
• 2012E-Government is dead: Long live Public Administration 2.078 cited
• 2015Shaping public sector innovation theory: an interpretative framework for ICT-enabled governance innovation62 cited
• 2010E‐Government 2020: Plus ça change, plus c'est la meme chose60 cited

Cited by

No citing works inside the corpus for this window.