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Cyber Commerce Reframing
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Cyber Commerce Reframing (2002)Cyber Commerce ReframingDer B2B-MarTech 10.000 zwischen Aggregation und Atomisierung (2023)Der B2B-MarTech 10.000 zwisch…Business Process Reengineering–A Case Study on Computer Center Service (2016)Business Process Reengineerin…Process innovation: reengineering work through information technology (1993)Reengineering the corporation: A manifesto for business revolution (1993)Business process modelling, simulation and reengineering: call centres (2008)Information Rules: A Strategic Guide to the Network Economy (2000)Extending the service-dominant logic: from customer centricity to balanced centricity (2007)Creating Effective Online Customer Experiences (2018)Der InTechStack für vorausschauende A2A-Unternehmensinteraktion (2024)
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  • 2016Business Process Reengineering–A Case Study on Computer Center Service8 cited
  • 2023Der B2B-MarTech 10.000 zwischen Aggregation und Atomisierung6 cited

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