Sorry, could you repeat the question? Exploring video‐interview recruitment practice in HRM

Rod McColl · Marco Michelotti

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Employer Branding and e-HRM Human Resource and Talent Management AI and HR Technologies

Abstract

Abstract HRM has embraced video interviewing through verbal computer‐mediated communication (VCMC) technology. However, empirical research in recruitment remains scant. Drawing on communication theories to analyse data from three studies, we present a conceptual framework explaining VCMC adoption and practice. We argue that VCMC technology has a larger effect on recruitment and selection outcomes than presumed. We broaden signalling theory to video recruitment and posit that interaction effects due to characteristics of the technology and a candidate's personality may affect recruitment outcomes. We also broaden media richness theory by uncovering memory effects arising from multiple interview modes. HR managers should be mindful of these and others limitations highlighted in the study before fully embracing this technology.

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References

1993Basics of Qualitative Research: Grounded Theory Procedures and Techniques 2004Mixed Methods Research: A Research Paradigm Whose Time Has Come 1986Organizational Information Requirements, Media Richness and Structural Design 1991THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS 2011Writing Ethnographic Fieldnotes, Second Edition 2005Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes.2009Social Consequences of the Internet for Adolescents 1988Alternative Ways of Seeking Knowledge in Consumer Research

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