References

• 2016Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud1,261 cited
• 2004Channel Conflict and Coordination in the E‐Commerce Age1,038 cited
• 2003LOGISTICS SERVICE PERFORMANCE: ESTIMATING ITS INFLUENCE ON MARKET SHARE427 cited
• 2012Engineering Trust: Reciprocity in the Production of Reputation Information426 cited
• 2017Online Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews408 cited
• 2008Logistics capability, logistics outsourcing and firm performance in an e‐commerce market325 cited
• 2005Reputation Mechanism Design in Online Trading Environments with Pure Moral Hazard281 cited
• 2002The impact of electronic commerce on logistics service providers270 cited
• 2014A survey of game-theoretic models of cooperative advertising246 cited
• 2018Perceived information transparency in B2C e-commerce: An empirical investigation231 cited
• 2003Revenue Management and E-Commerce219 cited
• 2003Retail promotions with negative brand image effects: Is cooperation possible?203 cited
• 2016Logistics service design for cross-border E-commerce using Kansei engineering with text-mining-based online content analysis192 cited
• 1984Optimal Pricing and Advertising Policies for New Product Oligopoly Models190 cited