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The Morphology of Dignity: Service Storytelling and Prototypes for a Service Design Tool
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The Morphology of Dignity: Service Storytelling and Prototypes for a Service Design Tool (2019)The Morphology of Dignity: Service Storyt…Groundwork for the Metaphysics of Morals (2012)Groundwork for the Metaphysic…Dignity: its history and meaning (2012)Dignity: its history and mean…Dignity (2012)DignityGroundwork for the Metaphysics of Morals (2006)Groundwork for the Metaphysic…Handbook of Research Design & Social Measurement (2002)Handbook of Research Design &…Emotions in service satisfaction (1997)Emotions in service satisfact…Ritual Theory, Ritual Practice (1993)Ritual Theory, Ritual PracticeRefinement and reassessment of the SERVQUAL scale. (1991)Refinement and reassessment o…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…The Poetics of Aristotle Translation and Commentary (1987)The Poetics of Aristotle Tran…Structural Semantics: An Attempt at a Method. (1984)Structural Semantics: An Atte…Handbook of Research Design and Social Measurement. (1978)Handbook of Research Design a…Auctoritas, Dignitas, Otium (1960)Auctoritas, Dignitas, OtiumMorphology of the folktale (1958)Morphology of the folktaleStrategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)A circumplex model of affect. (1980)Measuring Service Quality: A Reexamination and Extension (1992)The theme park experience: An analysis of pleasure, arousal and satisfaction (2004)Destination Personality: An Application of Brand Personality to Tourism Destinations (2006)Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend (2015)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)E-S-QUAL (2004)The Disposition Toward Critical Thinking: Its Character, Measurement, and Relationship to Critical Thinking Skill (2000)Survey research in operations management: a process‐based perspective (2002)An Integrated Approach to Communication Theory and Research (2014)Generic Processes in the Reproduction of Inequality: An Interactionist Analysis (2000)Why ritualized behavior? Precaution Systems and action parsing in developmental, pathological and cultural rituals (2006)Virtue Ethics and Consequentialism in Early Chinese Philosophy (2007)Qualitative Content Analysis (2008)Communication Theory at the Center: Ventriloquism and the Communicative Constitution of Reality (2012)Qualitative content analysis: theoretical foundation, basic procedures and software solution (2014)Voices of Modernity (2003)The Function of Fiction is the Abstraction and Simulation of Social Experience (2008)Methodology of the Oppressed (2010)TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS (1995)COMPETITION, COOPERATION, AND THE SEARCH FOR ECONOMIC RENTS: A SYNCRETIC MODEL (1997)Who Displays Ethical Leadership, and Why Does It Matter? An Examination of Antecedents and Consequences of Ethical Leadership (2012)Social Responsibility, Ethics, and Marketing Strategy: Closing the Gap between Concept and Application (1987)Constituent Power and Reflexive Identity: Towards an Ontology of Collective Selfhood (2008)Kant on the Sources of Metaphysics (2018)Governing migration through death in Europe and the US: Identification, burial and the crisis of modern humanism (2016)A Humanistic Perspective for Management Theory: Protecting Dignity and Promoting Well-Being (2017)Rethinking decent work: the value of dignity in tourism employment (2019)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 2012Groundwork for the Metaphysics of Morals3,730 cited
  • 1993Ritual Theory, Ritual Practice3,357 cited
  • 1958Morphology of the folktale1,728 cited
  • 2006Groundwork for the Metaphysics of Morals1,376 cited
  • 1978Handbook of Research Design and Social Measurement.1,269 cited
  • 2012Dignity688 cited
  • 1997Emotions in service satisfaction655 cited
  • 1984Structural Semantics: An Attempt at a Method.494 cited
  • 2012Dignity: its history and meaning446 cited
  • 1987The Poetics of Aristotle Translation and Commentary230 cited
  • 2002Handbook of Research Design & Social Measurement216 cited
  • 1960Auctoritas, Dignitas, Otium205 cited

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