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Purpose The purpose of this paper is to explore the views of orphans and vulnerable children (OVC) on the kind of psychosocial support they receive in a community-based organization (CBO) in Kenya. Design/methodology/approach This is a mixed approach study that utilized a qualitative approach through individual interviews and quantitative approach through the use of unstructured and structured questionnaire for data collection. This mixed approach was selected since rich information could be obtained from individual interviews and was validated through quantitative data. Qualitative data were collected through individual interviews for OVC, social workers and child counseling psychologist. The items used in the individual interview guide were generated based on three areas of research interests, namely, psychological, educational and social interventions. The individual interview questions focused on what was currently being offered to OVC, their views about such services, the challenges they might be facing and suggestions for improvement. The unstructured questionnaire was designed in an open-ended manner to allow the respondents to express their views freely on the kind of psychosocial support they were receiving within the CBO. The unstructured questionnaire was divided into thematic areas, namely, psychological support, social support and educational support. The structured questionnaire was used to collect data on psychosocial support that children receive within the CBO. The items were in form of a “YES/NO” format since the children could be able to understand them so easily and respond accordingly. Both methods of data collection were selected to allow triangulation of data and improve the credibility and generalizability of data. Findings The findings of this study revealed that the psychosocial support for the OVC was taken care of within the CBO. The OVC get psychological support through the counseling and peer-group support, while educational intervention was done through the provision of school uniforms and educational materials. But there is a need to encourage the families to engage in income generating activities so as to help them become independent instead of overburdening the CBO which is already straining in terms of resources. The OVC also get health care support as well as shelter and accommodation. Research limitations/implications The study had few limitations just like any other study. One of the limitations was the few numbers of participants who took part in the study. A larger sample could have provided more information that can easily be generalized to other OVC within any given organization. But despite this limitation, the information obtained was useful in shedding light on the kind of psychosocial support that the OVC is receiving within the CBO. Practical implications Resources are required for an extensive research to establish the effectiveness of such services on improving the lives of OVC within the society rather than the superficial way of care without considering their psychosocial well-being. This study recommends that more support is required from the governments, the donors and other international bodies to support the escalating numbers of OVC within the society. Social implications Since the numbers of OVC are escalating globally, the findings of this study could add value to the importance of psychosocial support that the OVC receive within the CBO. It also gives directions for policy and program development that targets OVC in Kenya and in other parts of the world. Originality/value This is a research paper whereby the data were collected from the OVC and analyzed to generate first-hand information.
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