Exploring Knowledge Entropy in Organizations

Constantin Brătianu

67 citations0/0 files storedManagement Dynamics in the Knowledge Economy

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Knowledge Management and Sharing Intellectual Capital and Performance Analysis Knowledge Management and Technology

Abstract

Abstract The purpose of this paper is to explore the knowledge entropy processes within organizations and how they are reflected in the knowledge management and organizational intellectual capital. Entropy is a very powerful concept, which can be found today in almost any branch of science and technology. It was introduced by Rudolf Clausius in 1865 in Thermodynamics, then used in the communication theory by Claude Shannon, and expanded by Nicholas Georgescu-Roegen in economics. However, dues to its extensive use in so many different research domains, the concept of entropy became fuzzy and sometimes misleading in applications. Also, its statistical formulations based on the Boltzmann theory made the entropy understanding rather difficult and its interpretations on the edge of coherence. Knowledge entropy is an extension of information entropy and used within the framework of knowledge management. Our conceptual analysis aims to shed light on the appropriate use of knowledge entropy and its potential in knowledge management research and practice. Since knowledge entropy is associated to all transformational processes in knowledge creation, knowledge sharing, knowledge acquisition, and knowledge loss, we may say that knowledge management can be interpreted as the process of managing knowledge entropy within organizations.

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1999Communities of practice learning, meaning, and identity 1998Communities of Practice 1995The Knowledge-Creating Company 1994A Dynamic Theory of Organizational Knowledge Creation 1997The Knowledge-creating company: How Japanese companies create the dynamics of innovation 1998Working knowledge: how organizations manage what they know 1986Images of Organization 2015Principles of Scientific Management, The

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