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Minding the competition: The drivers for multichannel service quality in fashion retailing
16 references·7 citing·34 second hop
Minding the competition: The drivers for multichannel service quality in fashion retailing (2019)Minding the competition: The drivers for …Constructing grounded theory (2014)Constructing grounded theoryDoing Qualitative Research (2010)Doing Qualitative ResearchResearch Design: Qualitative, Quantitative, and Mixed Methods Approaches (2009)Research Design: Qualitative,…Theory Building From Cases: Opportunities And Challenges (2007)Theory Building From Cases: O…Using thematic analysis in psychology (2006)Using thematic analysis in ps…E-S-QUAL (2004)E-S-QUALUnderstanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Research Design: Qualitative,…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …Qualitative evaluation and research methods (1990)Qualitative evaluation and re…Qualitative evaluation and research methods (1990)Qualitative evaluation and re…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Toward a universal psychological structure of human values. (1987)Toward a universal psychologi…A Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Online shopping: How can algorithm performance expectancy enhance impulse buying? (2024)Online shopping: How can algo…Are food retailers resilient amid crisis? A cultural resource-based exploration of Lebanese consumers’ engagement with the food retail landscape (2024)Are food retailers resilient …Uncovering the reasons behind consumers’ shift from online to offline shopping (2023)Uncovering the reasons behind…Deciphering in-store-online switching in multi-channel retailing context: Role of affective commitment to purchase situation (2021)Deciphering in-store-online s…Application of Technology Acceptance Model to Explain Repurchase Intention in Online Shopping Consumers (2021)Application of Technology Acc…Cleaner production practices at company level enhance the desire of employees to have a significant positive impact on society through work (2020)Cleaner production practices …A matter of value? Predicting channel preference and multichannel behaviors in retail (2020)A matter of value? Predicting…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Qualitative Data Analysis: An Expanded Sourcebook (1994)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Older Adults' Reasons for Using Technology while Aging in Place (2015)Thematic Analysis (2017)Reflecting on reflexive thematic analysis (2019)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. 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(1968)Case Study Research: Design and Methods (1991)Socioemotional Wealth in Family Firms (2012)Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal (2018)Using Mixed-Methods Sequential Explanatory Design: From Theory to Practice (2005)Case study research: design and methods (2011)Exploring the credibility of online celebrities' Instagram profiles in influencing the purchase decisions of young female users (2016)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)Document Analysis as a Qualitative Research Method (2009)The qualitative content analysis process (2008)Qualitative Research Designs (2007)Saturation in qualitative research: exploring its conceptualization and operationalization (2017)Can I use TA? Should I use TA? Should I not use TA? Comparing reflexive thematic analysis and other pattern‐based qualitative analytic approaches (2020)
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  • 2006Using thematic analysis in psychology193,725 cited
  • 1994Research Design: Qualitative, Quantitative, and Mixed Methods Approaches35,275 cited
  • 1990Qualitative evaluation and research methods24,203 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1990Qualitative evaluation and research methods17,943 cited
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  • 2014Constructing grounded theory15,747 cited
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1987
Toward a universal psychological structure of human values.
3,798 cited

Cited by

  • 2020A matter of value? Predicting channel preference and multichannel behaviors in retail42 cited
  • 2024Online shopping: How can algorithm performance expectancy enhance impulse buying?40 cited
  • 2021Deciphering in-store-online switching in multi-channel retailing context: Role of affective commitment to purchase situation33 cited
  • 2020Cleaner production practices at company level enhance the desire of employees to have a significant positive impact on society through work24 cited
  • 2023Uncovering the reasons behind consumers’ shift from online to offline shopping22 cited
  • 2021Application of Technology Acceptance Model to Explain Repurchase Intention in Online Shopping Consumers15 cited
  • 2024Are food retailers resilient amid crisis? A cultural resource-based exploration of Lebanese consumers’ engagement with the food retail landscape13 cited