Omniscience at the Edge of Chaos: complexity, defences and change in a Children and Families Social Work department

Abstract

This paper will explore a period of organisational change in a Children and Families Social Work team, applying ideas from complexity theory and psychoanalysis to explore the changes that occurred. In doing so it will critique the Newtonian concept of cause-and-effect linear causality, instead positing a nonlinear model of an organisation as a complex adaptive system in flux as it interacts with its environment. The paper will go on to posit that Bion’s psychoanalytic concepts of Omniscience and K Activity are self-organising forces in social care organisations, and when anxiety is not managed effectively, reductionist technical-rationale approaches to Children and Families Social Work dominate practice. It will conclude by outlining how the organisation’s effective management of anxiety through the creation of containment, created a series of organisational changes. These changes better supported the management of the complexity and uncertainty inherent in the social work task, raising possibilities of improvements in social work practice beyond the organisation.

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