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Key Factors Determining the Expected Benefit of Customers When Using Bank Cards: An Analysis on Millennials and Generation Z in Romania
16 references·9 citing·54 second hop
Key Factors Determining the Expected Benefit of Customers When Using Bank Cards: An Analysis on Millennials and Generation Z in Romania (2019)Key Factors Determining the Expected Bene…Benefits of relationship banking: Evidence from consumer credit markets (2018)Benefits of relationship bank…Identifying the effects of perceived values of mobile banking applications on customers (2017)Identifying the effects of pe…Factors affecting to select Islamic credit cards in Pakistan: the TRA model (2017)Factors affecting to select I…Mobile technology acceptance model: An investigation using mobile users to explore smartphone credit card (2016)Mobile technology acceptance …Explaining adoption and use of payment instruments by US consumers (2016)Explaining adoption and use o…Banking on Innovation, Innovation in Banking at ICICI Bank (2016)Banking on Innovation, Innova…Do consumers pay more using debit cards than cash? (2015)Do consumers pay more using d…Factors influencing Malaysian bank customers to choose Islamic credit cards (2013)Factors influencing Malaysian…Service quality and customer satisfaction in the banking sector (2011)Service quality and customer …The adoption and usage of credit cards by urban‐affluent consumers in China (2007)The adoption and usage of cre…Generation Y: How cultural values can be used to predict their choice of electronic financial services (2007)Generation Y: How cultural va…An analysis of mobile credit card usage intentions (2007)An analysis of mobile credit …Unrealistic optimism in consumer credit card adoption (2006)Unrealistic optimism in consu…Customer orientations and usage of financial distribution channels (2001)Customer orientations and usa…Consumers' attitudes and intentions towards credit card usage in an advanced developing country (2001)Consumers' attitudes and inte…Service quality at banks and credit unions: what do their customers say? (2000)Service quality at banks and …The impact of informational antecedents on Generation Z consumers’ evaluations of cross-border e-commerce transaction costs and purchase decisions (2024)The impact of informational a…The Real Effects of Fintech on the Global Financial System (2023)The Real Effects of Fintech o…Assessing of The Continuance Intentions to Use Fintech Payments, an Integrating Expectation Confirmation Model (2023)Assessing of The Continuance …The impact of digital finance development on vertical specialization: evidence from A-share listed companies in China (2022)The impact of digital finance…The effect of customer trust and commitment on customer sustainable purchasing in e-marketplace, the antecedents of customer learning value and customer purchasing value (2022)The effect of customer trust …Smart City: Sharing of Financial Services (2022)Smart City: Sharing of Financ…Clustering and Classification Based on Distributed Automatic Feature Engineering for Customer Segmentation (2021)Clustering and Classification…Sustainability of China’s Singles Day Shopping Festivals: Exploring the Moderating Effect of Fairness Atmospherics on Consumers’ Continuance Participation (2020)Sustainability of China’s Sin…ADJUSTING A STRATEGIC CASH-FLOW MODEL FOR BANGLADESHI SMALL AND MEDIUM ENTERPRISES: THE ART OF SURVIVING COVID-19 EMERGENCY (2020)ADJUSTING A STRATEGIC CASH-FL…A Service Quality Model and its Marketing Implications (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)APPLICATION OF MULTIPLE-CRITERIA DECISION-MAKING TECHNIQUES AND APPROACHES TO EVALUATING OF SERVICE QUALITY: A SYSTEMATIC REVIEW OF THE LITERATURE (2015)The Impact of Service Quality Dimensions on Customer Satisfaction: A Field Study of Arab Bank in Irbid City, Jordan (2015)Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector (2020)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)The roles of mass media, word of mouth and subjective norm in family takaful purchase intention (2016)Determinants of consumer’s readiness to adopt Islamic banking in Kashmir (2019)Muslims and non-Muslims intention to hold Shariah-compliant credit cards: a SmartPLS approach (2020)Measuring utility by a single-response sequential method (1964)Measuring Utility by a Single-Response Sequential Method (1964) (1974)Valuing public goods: The purchase of moral satisfaction (1992)The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay (2019)Adoption of digital financial transactions: A review of literature and future research agenda (2022)Financial Vulnerability, Financial Literacy, and the Use of Digital Payment Technologies (2022)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Zero defections: quality comes to services. (1990)The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks (2010)Customer perception regarding Sharī‘ah compliance of Islamic banking sector of Pakistan (2016)Do corporate social responsibility activities enhance customer satisfaction and customer loyalty? Evidence from the Saudi banking sector (2019)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)An Empirical Analysis of Consumer Behavioural Intention Towards Mobile Coupons in Malaysia (2009)The Role of Moderating Factors in Mobile Coupon Adoption: An Extended TAM Perspective (2010)Factors Influencing Social Media Adoption and Frequency of Use: An Examination of Facebook, Twitter, Pinterest and Google+ (2013)The Marketing of Services (1980)Exploring marketing research (1982)The Impact of Ethical Sales Behaviour on Customer Satisfaction, Trust and Loyalty to the Company: An Empirical Study in the Financial Services Industry (2003)Internet banking market performance: Turkey versus the UK (2007)Convenience: a services perspective (2009)Automobile Prices in Market Equilibrium (1995)Discrete Choice Methods with Simulation (2001)Discrete Choice Methods with Simulation (2003)Payment choice and currency use: Insights from two billion retail transactions (2016)Why Do Shoppers Use Cash? Evidence from Shopping Diary Data (2017)Central Bank Digital Currency: A Literature Review (2020)The theory of planned behavior (1991)Predicting the determinants of mobile payment acceptance: A hybrid SEM-neural network approach (2017)Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach (2019)Technology acceptance theories and factors influencing artificial Intelligence-based intelligent products (2019)The Commitment-Trust Theory of Relationship Marketing (1994)Four generational cohorts and hedonic m-shopping: association between personality traits and purchase intention (2019)Purchase behavior of millennial female generation on Halal cosmetic products (2020)Identifying associations between mobile social media users’ perceived values, attitude, satisfaction, and eWOM engagement: The moderating role of affective factors (2021)Insiders and Outsiders: The Choice between Informed and Arm's-Length Debt (1992)The Benefits of Lending Relationships: Evidence from Small Business Data (1994)Relationship Lending and Lines of Credit in Small Firm Finance (1995)Impact of marketplace lending on consumers’ future borrowing capacities and borrowing outcomes (2021)A deep learning model for behavioural credit scoring in banks (2022)Piercing through Opacity: Relationships and Credit Card Lending to Consumers and Small Businesses during Normal Times and the COVID-19 Crisis (2023)
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References

  • 2016Mobile technology acceptance model: An investigation using mobile users to explore smartphone credit card585 cited
  • 2001Customer orientations and usage of financial distribution channels175 cited
  • 2017Identifying the effects of perceived values of mobile banking applications on customers148 cited
  • 2016Explaining adoption and use of payment instruments by US consumers144 cited
  • 2015Do consumers pay more using debit cards than cash?130 cited
  • 2011Service quality and customer satisfaction in the banking sector112 cited
  • 2013Factors influencing Malaysian bank customers to choose Islamic credit cards106 cited
  • 2018Benefits of relationship banking: Evidence from consumer credit markets105 cited
  • 2000Service quality at banks and credit unions: what do their customers say?97 cited
  • 2007An analysis of mobile credit card usage intentions94 cited
  • 2001Consumers' attitudes and intentions towards credit card usage in an advanced developing country93 cited
  • 2017Factors affecting to select Islamic credit cards in Pakistan: the TRA model73 cited
  • 2006Unrealistic optimism in consumer credit card adoption72 cited
  • 2016Banking on Innovation, Innovation in Banking at ICICI Bank60 cited
  • 2007

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Generation Y: How cultural values can be used to predict their choice of electronic financial services
54 cited
  • 2007The adoption and usage of credit cards by urban‐affluent consumers in China49 cited
  • Cited by

    • 2023The Real Effects of Fintech on the Global Financial System23 cited
    • 2020Sustainability of China’s Singles Day Shopping Festivals: Exploring the Moderating Effect of Fairness Atmospherics on Consumers’ Continuance Participation20 cited
    • 2021Clustering and Classification Based on Distributed Automatic Feature Engineering for Customer Segmentation19 cited
    • 2020ADJUSTING A STRATEGIC CASH-FLOW MODEL FOR BANGLADESHI SMALL AND MEDIUM ENTERPRISES: THE ART OF SURVIVING COVID-19 EMERGENCY19 cited
    • 2023Assessing of The Continuance Intentions to Use Fintech Payments, an Integrating Expectation Confirmation Model17 cited
    • 2022Smart City: Sharing of Financial Services17 cited
    • 2024The impact of informational antecedents on Generation Z consumers’ evaluations of cross-border e-commerce transaction costs and purchase decisions14 cited
    • 2022The impact of digital finance development on vertical specialization: evidence from A-share listed companies in China14 cited
    • 2022The effect of customer trust and commitment on customer sustainable purchasing in e-marketplace, the antecedents of customer learning value and customer purchasing value12 cited