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Dissecting supply chain integration: impact of integration quality on customer-oriented performance
16 references·0 citing·41 second hop
Dissecting supply chain integration: impact of integration quality on customer-oriented performance (2019)Dissecting supply chain integration: impa…Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China (2009)Understanding customer satisf…The impact of supply chain integration on performance: A contingency and configuration approach (2009)The impact of supply chain in…An Empirical Evaluation of the Use of Fixed Cutoff Points in RMSEA Test Statistic in Structural Equation Models (2008)An Empirical Evaluation of th…Relationship quality as a predictor of B2B customer loyalty (2006)Relationship quality as a pre…The analysis of antecedents of customer loyalty in the Turkish mobile telecommunication market (2005)The analysis of antecedents o…An examination of the determinants of customer loyalty in mobile commerce contexts (2005)An examination of the determi…The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services (2004)The effects of customer satis…Effect of the Number of Variables on Measures of Fit in Structural Equation Modeling (2003)Effect of the Number of Varia…Arcs of integration: an international study of supply chain strategies (2001)Arcs of integration: an inter…A model of consumer perceptions and store loyalty intentions for a supermarket retailer (1998)A model of consumer perceptio…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Applications of structural equation modeling in marketing and consumer research: A review (1996)Applications of structural eq…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Integrating the Supply Chain (1989)Integrating the Supply ChainBelief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Alternative Ways of Assessing Model Fit (1992)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Partial Least Squares Structural Equation Modeling (2017)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Scale Development Research (2006)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)The Performance of RMSEA in Models With Small Degrees of Freedom (2014)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Supply chain collaboration: Impact on collaborative advantage and firm performance (2010)The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance (2011)The influence of relational competencies on supply chain resilience: a relational view (2013)Comparative fit indexes in structural models. (1990)Applications of structural equation modeling (SEM) in ecological studies: an updated review (2016)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Information Distortion in a Supply Chain: The Bullwhip Effect (1997)What is the Right Supply Chain for Your Product (1997)Supply Chain Management: Implementation Issues and Research Opportunities (1998)The impact of supply chain management practices on competitive advantage and organizational performance (2004)From a literature review to a conceptual framework for sustainable supply chain management (2008)Understanding Relationship Marketing Outcomes (2002)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Brave new world: service robots in the frontline (2018)Issues in Supply Chain Management (2000)DEFINING SUPPLY CHAIN MANAGEMENT (2001)POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology75,250 cited
  • 2012Principles and Practice of Structural Equation Modeling39,065 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,829 cited
  • 1994Putting the Service-Profit Chain to Work3,734 cited
  • 2009The impact of supply chain integration on performance: A contingency and configuration approach3,308 cited
  • 1996Applications of structural equation modeling in marketing and consumer research: A review2,585 cited
  • 2001Arcs of integration: an international study of supply chain strategies2,540 cited
  • 1989Integrating the Supply Chain1,560 cited
  • 2008An Empirical Evaluation of the Use of Fixed Cutoff Points in RMSEA Test Statistic in Structural Equation Models1,560 cited
  • 2003Effect of the Number of Variables on Measures of Fit in Structural Equation Modeling1,240 cited
  • 2006Relationship quality as a predictor of B2B customer loyalty1,134 cited
  • 2009Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China1,118 cited
  • 2005An examination of the determinants of customer loyalty in mobile commerce contexts1,086 cited
  • 2004The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services

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979 cited
  • 1998A model of consumer perceptions and store loyalty intentions for a supermarket retailer880 cited
  • 2005The analysis of antecedents of customer loyalty in the Turkish mobile telecommunication market809 cited
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