Health services utilization among slum dwellers: An experience from Iran

Mohammadreza Amiresmaili · Vahid Yazdi‐Feyzabadi · Majid Heidarijamebozorgi

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Public Health and Social Inequalities Healthcare Systems and Reforms Urban and Rural Development Challenges

Abstract

INTRODUCTION: Health services utilization is a complex behavioral phenomenon affected by multiple factors including availability, distance, cost and quality of health services as well as personal attitudes, cultural beliefs, and socioeconomic characteristics. This study aimed to assess the status of health-care utilization among dwellers of slums in one of the Iran's big cities. METHODS: This was a cross-sectional study in which 559 slums people were selected using a random clustered sampling method. Data on health services utilization were collected using health equity assessment and response tool questionnaire. Data analysis was performed using descriptive statistics and logistic regression analysis through SPSS ver. 22. RESULTS: In this study, 42.5% (238) people who required outpatient services. 21% (118) of them were able to use them. Furthermore, among the families, who needed outpatient services during the past month, 15% (38) were able to use the services for at least once. Regarding inpatient services, 62% (349) of people needed hospitalization, of which 31% (175) were able to be hospitalized. Age ( P = 0.2), gender ( P = 0 <001), marital status ( P = 0 <001), income status ( P = 0.1), and education ( P = 0.21) determined utilization of outpatient services; however, inpatient services utilization was affected by age ( P = 0.03), gender ( P = 0.02), marital status ( P = 0 <001), and income status ( P = 0.32). The final model of multiple regression showed that, there was a relationship between age (odds ratio [OR] =1.7, confidence interval [CI] 95% = 0.47–0.88), marital status (OR = 2.78, CI 95% = 0.64–1.2), and the use of inpatient services. CONCLUSION: The utilization of health services in slum areas is not desirable. As it was showed that the utilization of health services in slums people is a multifactorial event; thus, proper planning and policy for this increasingly demand are essential.

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References

2005The 21st century health challenge of slums and cities 2000Out-of-pocket health care costs among older Americans 2001Health insurance and health services utilization in Ireland 2005The Impact of Subsidized Health Insurance for the Poor: Evaluating the Colombian Experience Using Propensity Score Matching 2017Slum Upgrading and Health Equity 2011Maternal and neonatal health expenditure in mumbai slums (India): A cross sectional study 2012Multimorbidity is associated with higher out-of-pocket spending: a study of older Australians with multiple chronic conditions 2006Assessment of health care needs and utilization in a mixed public-private system: the case of the Athens area

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