References

• 1991Case Study Research: Design and Methods39,535 cited
• 2002Case research in operations management4,049 cited
• 2003Management control systems design within its organizational context: findings from contingency-based research and directions for the future3,233 cited
• 1993Qualitative Methods in Management Research.2,306 cited
• 2003A framework for supply chain performance measurement2,193 cited
• 2001Performance measures and metrics in a supply chain environment2,027 cited
• 2009Examining supply chain relationships: Do buyer and supplier perspectives on collaborative relationships differ?1,045 cited
• 2014Revisiting the interplay between contractual and relational governance: A qualitative and meta‐analytic investigation943 cited
• 2003Promoting Relationship Learning863 cited
• 2008Governing buyer–supplier relationships through transactional and relational mechanisms: Evidence from China813 cited
• 2004INFORMATION PROCESSING, KNOWLEDGE DEVELOPMENT, AND STRATEGIC SUPPLY CHAIN PERFORMANCE.812 cited
• 2006Foundations and Implications of a Proposed Unified Services Theory731 cited
• 2011Performance Measurement: Challenges for Tomorrow*692 cited
• 2004Supplier evaluations: communication strategies to improve supplier performance667 cited