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• 2017Generation Y’s positive and negative eWOM: use of social media and mobile technology242 cited
• 2020Investigating onsite restaurant interactive self-service technology (ORISST) use: customer expectations and intentions46 cited
• 2022Understanding the key drivers in using mobile payment among Generation Z43 cited
• 2019The influence of individual differences on NFC-based mobile payment adoption in the restaurant industry36 cited
• 2021Mobile payment technology in hospitality and tourism: a critical review through the lens of demand, supply and policy34 cited
• 2023Investigating customer acceptance, usage, trust, and perceived safety risk of self-ordering kiosk technology in Malaysian quick-service restaurants during COVID-19 pandemic34 cited
• 2020Investigating Factors Affecting Intention to Use Mobile Payment Among Young Professionals in Malaysia33 cited
• 2023Factors affecting the adoption of cryptocurrencies for financial transactions30 cited
• 2020The Influence of Perceived Security and Perceived Enjoyment on Intention To Use with Attitude Towards Use as Intervening Variable on Mobile Payment Customer in Surabaya26 cited
• 2021Cash, credit card, or mobile? Examining customer payment preferences at chain restaurants in Taiwan22 cited
• 2022Cultural roadblocks? Acceptance of blockchain-based hotel booking among individualistic and collectivistic travelers21 cited
• 2022Employees’ STARA Awareness and Innovative Work Behavioural Intentions: Evidence from US Casual Dining Restaurants